Nedbank - Bank teller vacancies

Job Purpose

To provide world class service by attending to teller related transactional and banking requirements; needs of clients and refer cross sell opportunities.

Job Responsibilities

•Assess the end result of business projects by reference to key perfomance indicators mapped out in the business case.
•Analyse business volumes and measure these against the target set out on an annual basis.
•Monitor regularly the profile of business taken on to ensure products are sold to the correct target market.
•Compile quarterly business scorecard in terms of client service requirements to meet their needs.
•Collaborate with different business units in order to find solutions to clients' needs and assist other stakeholders within the business where necessary.
•Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
•Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
•Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
•Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
•Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
•Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managersEnsure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
•Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
•Report monthly on actuarial-based requirements for the business via business presentations.
•Enhance and report on existing products through standardised industry procedures.
•Create new products to provide better client solutions.
•Review pricing structure in line with the market trends.
•Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
•Create new products to provide better client solutions.


Job Outputs

Continued Improvement
Produced Written and Stamped Teller Entries (WASTE)
Mitigated Risk
Provided Client Service
Identified Cross-Selling Opportunities
Managed Self

Essential Qualifications 

Matric / Grade 12 / National Senior Certificate

Minimum Experience Level

6 months' customer facing experience in a retail environment will be an advantage

Behavioural Competencies

Building Customer Loyalty
Applied Learning
Contributing to Team Success
Communication
Stress Tolerance
Quality Orientation

How to apply for this:

APPLY HERE

Closing date: 04-01-2017