Key Responsibilities
•Perform a public relations function by liaising with patients, relatives, doctors and external organisations
•Assist Unit Managers with monitoring of off-duties, leave and cost containment
Inherent Requirements
•Patient/Public Service by liaising with patients, relatives, doctors and external organisation.
•Equipment, maintenance and stationery requisitions
•Stock and linen control including regular counts
•Equipment, maintenance and stationery requisitions
•Stock and linen control including regular counts
•Visitor control
•Creating a friendly, polite and calm atmosphere in the Ward/Reception area
•Promoting positive staff morale
•Updating and supplying records, reports and statistics
•Attending training and development when scheduled
•Able to work flexible hours and overtime as required
• Administrative duties which include but not limited to:
- General Administration
- General reception and answering of phones
- Ordering of stationary and meal tickets
- Inventory management
- Discharge and billings of patients
- Capture daily stats and compile monthly reports
- Scheduling appointments
- Takes minutes at monthly meetings
- Staff scheduling and timecard management
- FAD rounds
•Ad-hoc duties as requested by the Unit Manager •Capturing of Patient Surveys Ordering of patient meals
Qualifications And Experience
•Grade 12 or equivalent NQF Level 4 Qualification
•Secretarial qualification preferred
•Computer literate
•2-3 years experience in a secretarial position
•Previous Administrative experience within a Medical environment will be a advantage
•Knowledge of Kronos / SAP System preferable Experience in a Nursing environment highly recommended
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