Standard 10 Grade 12 or University entrance
1-2 years in a Contact Centre
1-2 years experience in an Emergency Contact Centre
Coaching experience Quality assurance experience is advantageous
1-2 years in a Contact Centre
1-2 years experience in an Emergency Contact Centre
Coaching experience Quality assurance experience is advantageous
Key Outputs
Excellent written and verbal communication skills
Self motivation, as well as the ability to work in a team environment
Proven success in call centre coaching/mentoring
Ability to proficiently use all MS Office products
Self motivation, as well as the ability to work in a team environment
Proven success in call centre coaching/mentoring
Ability to proficiently use all MS Office products
How to apply for this:
Other Information
All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa. Mediclinic is contracted as the recruitment agent for ER24 as the employer. Candidates who are interested in applying for this position, can apply directly online.Telephone number for enquiries: +27 21 861 1000. Please note that the Off-line Closing Date is applicable to all applications made through the Mediclinic Career Centre. ER24 strives to be the first call in any medical emergency and respond in a way that reflects realhelprealfast. The company's mission is to deliver efficient emergency medical services in a socially responsible manner. We invest in the development of people, infrastructure and technology. We foster mutually beneficial long term relationships. We are innovative in our approach in order to enhance our brand awareness and gain a sustainable competitive advantage. ER24 subscribe to the values of Professionalism, Integrity, Compassion, Innovation and Balance.
Source : http://careers.mediclinic.com
Closing date : 28-04-2017
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