Purpose of the Role
Agents in the area will be required to facilitate loans (credit granting, selling and the payment of loans) to Capitec Banks clients through telephonic consultation, gathering and capturing of information. Based on the credit scoring outcome and client satisfaction contractual obligations will be done/declined telephonically by Agents in the area.Qualifications
• Grade 12
Experience
• Experience in a sales environment
• Previous experience in a call centre environment will be advantageous
• Previous experience in a call centre environment will be advantageous
Knowledge and skills
• Excellent selling skills
• Excellent telephonic communication skills (clarity, pace, pitch and tone of voice will be used for short listing purposes).
• Excellent telephonic communication skills (clarity, pace, pitch and tone of voice will be used for short listing purposes).
Additional Requirements
• Ability to speak an African language advantageous
• Attention to detail
• Computer literate
• Willingness to work shifts including weekends, public holidays and at night
• Clear criminal and credit record
• Attention to detail
• Computer literate
• Willingness to work shifts including weekends, public holidays and at night
• Clear criminal and credit record
How to apply for this:
Closing date : 30-10-2017
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