Call centre Agent - Capitec

Purpose Statement

To assist in various outbound calling campaigns
To maximise delivery of service in different areas
Market Capitec Bank products telephonically
Deliver excellent customer services to attract and retain clients.
Conduct outbound surveys on clients.

Experience

Minimum:
1 - 2 years Telemarketing experience
1 year Call centre experience
1 – 2 years Sales experience

Qualifications (Minimum)

Grade 12 National Certificate / Vocational

Knowledge

Min:
Sales
Basic operational and product knowledge
Customer centricity

Skills
Communications Skills
Computer Literacy (MS Word, MS Excel, MS Outlook)
Attention to Detail
Problem solving skills
Influencing Skills
Telephonic / Call skills
Selling Skills

Competencies

Achieving Personal Work Goals and Objectives
Delivering Results and Meeting Customer Expectations
Working with People
Additional Information
Ability and willingness to work in an open plan environment
Willingness to work or be available overtime and / or weekends if required
Able to work a 45 hour week inclusive of weekends and public holidays on a shift basis including night shift
Clear criminal and credit record

How to apply for this:

APPLY HERE