Wednesday 5 October 2016

Store Associate X 20 wanted at Nike store


NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game.

Nike Retail employees inspire athletes of all abilities to tap into their potential. Step into a Nike Store, Nike Factory Store or visit nike.com, and the energy, enthusiasm and passion for sport are palpable. Each store offers a unique, inspirational community with a relentless focus on product innovation and customer service. A career in Nike Retail demands creativity and ambition – and offers the opportunity to define the new frontier of retail with the best athletes, teammates and retail partners in the industry.


KEY JOB FUNCTIONS

  • Drive Sales by utilizing customer service skills, basic sales techniques and product knowledge to connect customers with the right product
  • Have a thorough knowledge of required Key Performance Indicators and how they can be leveraged to increase revenue.
  • Provide a strong sales floor presence – set the standard for superior service by directly supporting athletes and closely monitor floor activities to ensure execution and delivery of the premium consumer experience.
  • Build the bond between consumer and brand by providing superior service and adapting brand stories to the retail setting
  • Serve as an expert in one or more areas of functions (stockroom, cashiering, sales). Seek continued training and education to further develop expertise.
  • Maintain visual merchandising and selling floor standards.
  • Perform stockroom duties as follows; focus on both incoming and outgoing product, unload delivery trucks, organize product inventory to facilitate ease of replenishment and process product to ensure readiness for the floor (i.e. hang, price, tag, etc.).
  • Serve as a product knowledge resource for consumers and entry-level athletes. Seek educational opportunities to develop advanced –level or specialized knowledge about selling, Nike products and culture, sales and service techniques
  • Perform other duties such as answering telephone inquiries, assisting with special transactions and services such as comp product and athlete service and employee store eligibility issues where applicable
  • Communicate promotional event information to maximize results of each event.
  • Identify merchandise issues and opportunities based on selling and customer feedback.
  • Perform non-selling duties that support the store administration and accounting functions.
  • Supervise, train and develop athletes.
  • Assist with loss prevention efforts by providing proactive customer service. Stay vigilant for shoplifting or internal theft incidents and report suspicious activities appropriately.


JOB REQUIREMENTS
  • 2 years or more work experience in a retail environment
  • Matric Certificate
  • Be flexible to working hours as business requirements may require longer shifts and after hour work
  • Presentable and punctual at all times
  • Good command of the English language
  • Computer Literate
How to apply for this:


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