Package R 119 154.00 per annum (Plus Benefits)
Requirements
Grade 12 plus a minimum of 0-1 year experience as a Telecom Operator.
COMPETENCIES :
Knowledge of GPG and DID policies and procedures, Legislation and Public Service Regulations.
SKILLS-
Communication listening and report writing Skills.
Duties
Duties
Connect incoming and outgoing calls of clients to the correct component.
Provide Departmental information to internal and external clients.
Render assistance in statistical records, such as types / nature of problems experienced and complaints received.
Render equipment maintenance records.
Assist in maintaining of Pre-determined Time-programmes.
Assist with the updating of the hard copy of the Blue Filing System (i.e.) Contact-particulars of relevant, Municipal / Provincial /National / Professional / Etc.
Institutions and Departments.
H.O Tele-directory, Regional Tele-directory, Emergency numbers, International Dialling procedures, Organisational Structure / Task- divisioning of Department.
Telephone Management System,,Update Update Directories list alphabetically.
Prompt and professional answering of switchboard.
All calls to be answered within 10 seconds.
How to apply for this:
How to apply for this:
APPLY HERE ONLINE
PLEASE NOTE: To apply for the above position, please apply online. Only online applications will be considered and for general enquiries please contact Human Resource on 076 521 4118/076 521 3914. NB: For assistance with online applications visit the following centres: 78 Fox Street, Marshalltown or Maponya Mall. It is our intention to promote representivity (race, gender and disability) in the Public Service through the filling of this post and candidates whose transfer/promotion/appointment will promote representivity will receive preference. It is the Department’s intention to promote equity through the filling of all numeric targets as contained in the Employment Equity Plan. To facilitate this process successfully, an indication of race, gender and disability status is required. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). The Department reserves the right not to appoint. Disabled people are encouraged to apply. If you do not receive any response from us within 3 months, please accept your application was unsuccessful.
PLEASE NOTE: To apply for the above position, please apply online. Only online applications will be considered and for general enquiries please contact Human Resource on 076 521 4118/076 521 3914. NB: For assistance with online applications visit the following centres: 78 Fox Street, Marshalltown or Maponya Mall. It is our intention to promote representivity (race, gender and disability) in the Public Service through the filling of this post and candidates whose transfer/promotion/appointment will promote representivity will receive preference. It is the Department’s intention to promote equity through the filling of all numeric targets as contained in the Employment Equity Plan. To facilitate this process successfully, an indication of race, gender and disability status is required. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). The Department reserves the right not to appoint. Disabled people are encouraged to apply. If you do not receive any response from us within 3 months, please accept your application was unsuccessful.
Enquiries Mr. Jeff Mothibe Tel: (011) 861 5000
Closing Date 2017/03/17
Closing Date 2017/03/17
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