Capitec - Customer Agent vacancy

Purpose of the Role 

• To maximise recoveries from External Debt Collectors (EDCs) by the monitoring, reporting and coordination of an allocated group of EDCs.
• Proven experience in liaising with external service providers
• Knowledge of debt collections processes and procedures would be ideal
• Communication skills (verbal and written) in English and Afrikaans

Qualifications 

• National Senior Certificate (Grade 12) or National Certificate (Vocational)

Experience 

• 1 year general administration experience within a similar environment
• Proven experience in liaising with external service providers

Knowledge and skills 

• Knowledge of debt collections processes and procedures would be ideal
• Communication skills (verbal and written) in English and Afrikaans
• Numerical skills
• Analytical skills
• Computer literate (MS Office, Intermediate MS Excel)
• Interpersonal and relationship management skills

Additional Requirements 

• Able to work independently and within a team.
• Efficient and systematic in approach
• Attention to detail
• Ability to use own initiative
• Ability to work in an open plan environment
• Willing and able to work extra hours, outside normal business hours as and when required.
• Clear criminal and credit record

How to apply for this:

APPLY HERE

Closing date: 23-08-2017