Introduction...
Dis-Chem Pharmacies require the committed services of a Customer Consultant for their George store. Interact with Dis-Chem’s customers, and provide them with necessary information to address inquiries regarding products and services. Deal with, and help resolve, any customer complaints and concerns.
Minimum Requirements...
Grade 12 / Matric (with at least 60% in English, Afrikaans and Maths Literacy)
At least 1 year experience in administration or public relations
Strong communication and customer interaction skills
Computer literate – MS Office
Willing and able to work retail hours
Advantageous:
Grade 12 / Matric (with at least 60% in English, Afrikaans and Maths Literacy)
At least 1 year experience in administration or public relations
Strong communication and customer interaction skills
Computer literate – MS Office
Willing and able to work retail hours
Advantageous:
Administration / Customer Service / Public Relations qualification
Third additional language
SAP experience
Job Specification...
Position overview
Managing the front-end of the store
Handling all customer queries
Providing excellent customer service
Key Outputs
Attending to all customer queries
Assisting customers within the store and have extensive product/store layout knowledge
Recruiting customers to register and join as a benefits member and or loyalty program
General administration work
Competencies
Good communication skills
Interpersonal skills
Bilingual
Relevant retail experience
Excellent telephonic mannerism
Benefits and remuneration
Basic salary
Provident Fund
Medical Aid contribution
How to apply for this:
Closing date: 24-09-2017
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