Liberty - Service Agent Vacancy

Job Purpose 

To deliver pre - and post -sales service according to diverse needs of internal and external customer needs, Assist individual clients to effect changes on policies within business rules,service and ensure continual business performance within the agreed service level agreement.

Key Responsibilities 

To support sales partners in servicing customers in order to attract, attain and retain customers thereby growing customer base.
To provide all new business services and support to assist business partners in acquisition of new business.
To provide support by servicing of existing business as required in order to deliver on agreed commitments.

Qualifications 

Grade 12 (Maths Literacy required )

Experience 

At least 1 years’ experience in the financial services or insurance industry.
Long term insurance industry experience
Admin experience
Customer service experience

Job Related Skills 

Relevant business rules and legislation (e.g. FICA, FAIS)
Basic Product and long term insurance knowledge
Good verbal and written communication skills
Basic computer skills (MS word, Outlook)

Competencies 

Proficient problem solving skills
Leading & Deciding
Supporting & Co-operating
Interacting & Presenting
Analysing & Interpreting
Creating & Conceptualising
Organising & Executing
Adapting & Coping
Enterprising & Performing

How to apply for this:

APPLY HERE

Closing date: 23-10-2017