Position Summary
Teljoy sales staffing philosophy is that we “recruit for character and train for skill”. If you're a self-starter and determined individual that can align yourself with a growing energetic organization that has been taking the rent-to-own model to innovative heights, then you might be the next Teljoyer, “telling joy”.Minimum Requirements:
Matric or equivalent is non-negotiable
2 or more-years continuous experience in a sales environment, (call center inbound or outbound will be beneficial)
Bilingual (English plus another)
Responsibilities:
Convert leads/Applications into sales (debriefed units) in terms of the minimum quantity and quality targets that are in place including but not limited to: Minimum monthly Rand amount written, Lead to Applications conversion ratio, Application to lead ratio, Overall Conversion ratio of Applications to sales, Contract quality target.
Skills and Competencies:
Sales oriented, Deadline and results oriented, Attention to detail/Quality orientated, Initiative and tenacity. Effective at planning and organising/Work management, Teamwork/Collaboration, Judgement/Problem solving, Adaptability, Integrity, High Tolerance for stress. Enthusiastic and passionate about the job and the company.
Skills:
Interpersonal and communication skills, selling skills, Negotiations, Keyboard skills, Administration skills, Influencing, Practical learning, Excellent Telephone etiquette and communication skills.
Knowledge:
Sales Structure, Principles of client service. The workings of a call Centre, Computer literacy, Product/Systems knowledge and/or potential to acquire such knowledge within a short space of time.
Qualifications:
2 or more-years continuous experience in a sales environment, (call center inbound or outbound will be beneficial)
Bilingual (English plus another)
Responsibilities:
Convert leads/Applications into sales (debriefed units) in terms of the minimum quantity and quality targets that are in place including but not limited to: Minimum monthly Rand amount written, Lead to Applications conversion ratio, Application to lead ratio, Overall Conversion ratio of Applications to sales, Contract quality target.
Skills and Competencies:
Sales oriented, Deadline and results oriented, Attention to detail/Quality orientated, Initiative and tenacity. Effective at planning and organising/Work management, Teamwork/Collaboration, Judgement/Problem solving, Adaptability, Integrity, High Tolerance for stress. Enthusiastic and passionate about the job and the company.
Skills:
Interpersonal and communication skills, selling skills, Negotiations, Keyboard skills, Administration skills, Influencing, Practical learning, Excellent Telephone etiquette and communication skills.
Knowledge:
Sales Structure, Principles of client service. The workings of a call Centre, Computer literacy, Product/Systems knowledge and/or potential to acquire such knowledge within a short space of time.
Qualifications:
Matric
Relevant tertiary or Call Centre qualification will be given first preference
Experience:
We believe in our philosophy of “recruit for character and train for skill”, however previous call centre experience in telesales and retail will give candidates a competitive edge but it is not entirely necessary.
Competencies:
High emotional intelligence
Frustration tolerance
Emotional self-control
Ability to read emotions
Key job success skills:
Reliable and responsible /taking accountability.
Problem solving ability.
Organised with ability to follow up on clients
Send relevant documentations timeously to clients.
Self-starter, determined and Goal orientated individual.
Behavioral attributes:
Target driven
Good telephonic etiquette (communication and interpersonal skills)
Creative and innovative
Leadership skills
Additional information:
Candidate will be remunerated on a performance remuneration system
Candidate must be willing to align themselves with the company values of Teljoy:
Be curious; don’t stop there
Love to Win
Anticipate and embrace opportunity
Be bold and gutsy
We give a damn
We really hear you
The culture & success of the company is based on performance; the ideal candidate must therefore be prepared to work in a stressful & deadline orientated environment consistently.
How to apply for this:
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