Admin Vacancies - Alexander Forbes

Introduction...

Alexander Forbes is looking for an Administrator to be responsible for the capturing and general administration of new business policies for individual clients. Accountable for handling and resolving incoming queries, amending client records for changes in static details, debit orders and all other client servicing related queries. The issuing of policy documents and policy renewals.

Minimum Requirements...

Matric Exemption with Maths
Relevant industry related qualification or studying towards would be advantageous
Minimum 2 years in new business or policy servicing experience within a Life Office is required.
Sound knowledge of individual risk benefits and new business processing procedures.

Job Specification...

- Position requires a minimum Matric qualification with mathematics and at least 2 years’ experience in a Life Office is required:

• Solve basic business problemsProblem Solving and Communication :
• Analyse information and select best solution from a range of alternative solutions
• Verbal and written communication

Accountability:

• Accountable for the correction of captured data and ensuring turnaround times and SLA’s are adhered to.
• Checking and authorising of daily business when required

Technical and behavioural competencies:

-Technical

Strong knowledge of CRM advantageous
Strong knowledge of Compass advantageous
Knowledge of individual risk benefits and products advantageous
Computer skills (Microsoft Windows, Outlook, Word, Excel)
Excellent oral and written communication skills
Ability to multi-task
Ability to anticipate and manage change

-Behavioural (Interpersonal and Intrapersonal)

Confident
Professional and mature business attitude
Client Service Orientation
Self-awareness
Responsible and accountable
Effective Communication
Results-Orientated
Ability to interact with clients

Cognitive Competencies

Analytical thinking and attention to detail: the ability to be precise, systematic and rule-oriented in working with relevant detail and gathering, reviewing and analysing information.
Excellence/quality orientation: the capacity to ensure the highest standards of quality and efficiency are consistently maintained.
Rule orientation: the orientation to adhere to standard rules, processes and procedures in achieving results.
Communication: the capacity to listen attentively, present information in a clear and concise manner and respond appropriately to the verbal and written communications of others.
Applied business numeracy: the ability to reason quickly and accurately by applying numerical functions.
Time Management: the ability to manage your time.

How to apply for this:

APPLY HERE

Closing Date: 17-01-2018