Admin vacancy - Momentum

ROLE PURPOSE

Accurately process retirement fund members' data and provide fund administration services within agreed service levels.

RESPONSIBILITIES AND WORK OUTPUTS

Accurately complete member and risk contribution reconciliations.
Process and pay claims as per service level agreements with clients.
Investigate and resolve all non-reconciling items.
Monitor monthly risk premium payments to respective insurers in line with agreed timelines.
Ensure all risk processes are updated to member records and reconciled weekly in order to maintain member records.
Check and approve late payment interest calculations in order to ensure accuracy.
Attend retirement related meetings to keep abreast of operations within the business.
Receive and review claim documentation in order to ensure that they are complete and accurate.
Follow up with clients on outstanding information regarding their claims.
Submit beneficiary statements to board of trustees for approval as and when necessary.
Investigate client queries within service level agreements, escalate when necessary and provide clients with timeous feedback.
Build and maintain relationships with clients and stakeholders.
Make recommendations to improve client service and fair treatment of clients.
Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.


COMPETENCIES REQUIRED

Attention to detail
Accountability
Client focus
Planning and organisation skillls

EXPERIENCE AND QUALIFICATIONS

Matric
2 Years' experience in employeee benefits adminstration
Knowledge of relevent lesgislation

How to apply for this:

APPLY HERE

Closing date: 21-02-2018