Purpose
To assist clients telephonically and electronically by taking their orders. Selling and upselling pharmaceutical lines. Ensuring stock is available.Qualifications
Essential • Grade 12 qualification
Experience Essential
• Experience in a similar environment and industry
• Sales and Marketing experience
Knowledge Essential
• Pharmaceutical product knowledge . Bilingual preferably fluent in English and Afrikaans
Skills Essential
• Good telephone etiquette
• Computer literate: MS Office
• Target driven
• Ability to work in a team
Job objectives
• Capture orders
• Receive phone calls or faxed orders and accurately capture onto the system.
• Phone Customers for orders and capture onto the system.
• Customer service and relationship building
• Close deals over the telephone
• Reduce the number of drop calls to zero
• Assist with other duties and departments in accordance with operational requirements.
• Receive phone calls or faxed orders and accurately capture onto the system.
• Phone Customers for orders and capture onto the system.
• Customer service and relationship building
• Close deals over the telephone
• Reduce the number of drop calls to zero
• Assist with other duties and departments in accordance with operational requirements.
Competencies Essential
•Working with people
•Delivering results and meeting customer expectations
•Planning and organising
•Following instructions and procedures
•Coping with pressures and setbacks
•Adhering to principles and values
How to apply for this:
Closing date: 15-04-2018
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