Purpose
This position is responsible for logging claims and facilitating the returns process to the various suppliers.
Qualifications
• Grade 12 qualification
Experience
• Experience in a similar environment and industry
• Returns experience
• Returns experience
Knowledge
• Pharmaceutical product knowledge
Skills
• Computer literate: MS Office
•Customer service skills will be an added advantage
•Customer service skills will be an added advantage
Job objectives
• Responsible for resolving customer related queries
• Assist in stock movement from quarantine area back to the warehouse
• Process stock adjustments
• Process credit notes
• Liaise with telesales department regarding customer queries
• Assist in logging claims to suppliers when needed
• Assist in supplier upliftments
• Perform stock investigation relating to customer return queries
• Assist in stock movement from quarantine area back to the warehouse
• Process stock adjustments
• Process credit notes
• Liaise with telesales department regarding customer queries
• Assist in logging claims to suppliers when needed
• Assist in supplier upliftments
• Perform stock investigation relating to customer return queries
Competencies
•Essential Attention to detail
•Sense of urgency
•Working with people
•Following instructions and procedures
•Coping with pressures
•Adhering to principles and values
How to apply for this:
APPLY HERE
Closing date: 19-10-2018
•Sense of urgency
•Working with people
•Following instructions and procedures
•Coping with pressures
•Adhering to principles and values
How to apply for this:
APPLY HERE
Closing date: 19-10-2018
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