Purpose of the Role
Capitec Bank is on the lookout for a dynamic, self-motivate team member sharing our passion for excellent client service. As a Service Consultant (Teller) you are required to deliver a quality front-line banking service to our clients within the branch by:
consulting with clients,
gathering and capturing of information,
deposit- taking transactions,
new client take on procedures and
assisting clients with general banking related queries.
consulting with clients,
gathering and capturing of information,
deposit- taking transactions,
new client take on procedures and
assisting clients with general banking related queries.
Qualifications
National Senior Certificate (Grade 12) or National Certificate (Vocational) essential
Preferably a relevant tertiary qualification in Commence / Management
Preferably a relevant tertiary qualification in Commence / Management
Experience
Preference will be given to candidates with:
Face to face client service experience within a retail / client service industry
Experience in the identification of sales leads and cross selling opportunities
Supervisory/ first line management experience (includes acting management experience) is an added advantage
Face to face client service experience within a retail / client service industry
Experience in the identification of sales leads and cross selling opportunities
Supervisory/ first line management experience (includes acting management experience) is an added advantage
Knowledge and skills
Passion for client service
High energy levels and a sense of urgency
Impact within a team environment (dynamic, articulate, has presence)
Emotional maturity
Conscientious
Analysing and diagnosing skills
Adaptable
Computer literate in MS Office
High energy levels and a sense of urgency
Impact within a team environment (dynamic, articulate, has presence)
Emotional maturity
Conscientious
Analysing and diagnosing skills
Adaptable
Computer literate in MS Office
Additional Requirements
Clear credit record
Clear criminal record
Willing to work extended working hours and weekends
Access to transport (personal / public)
Flexible and mobile across regions is an advantage
Must have fingerprints which are detectable / recognisable on Capitec Bank’s internal electronic banking system (system related requirement)
Clear criminal record
Willing to work extended working hours and weekends
Access to transport (personal / public)
Flexible and mobile across regions is an advantage
Must have fingerprints which are detectable / recognisable on Capitec Bank’s internal electronic banking system (system related requirement)
How to apply for this:
Closing date: 26-02-2019
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