Thursday 17 November 2016

Nedbank - Bank teller vacancies


Job Purpose

To provide world class service by attending to teller related transactional and banking requirements; needs of clients and refer cross sell opportunities.

Job Responsibilities


  • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank culture building initiatives (e.g. Surveys etc.).
  • Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
  • Ensure accuracy and prevent fraud; risks and losses by authenticating clients and transactions and by following relevant procedure and policies.
  • Ensure an understanding of client's needs by providing world class service to clients by greeting; listening and asking questions .Deliver on identified client needs by following the appropriate process and procedures and through providing feedback; satisfying client needs; building client relationships and through client retention.
  • Provide sales leads and enable cross-selling (without advising) of products by identifying; making suggestions; and referring to the relevant department for action.
  • Remain current and stay abreast of Nedbank risk and compliance requirements by reading the relevant newsletters;


Preferred Qualification

Matric / Grade 12 / National Senior Certificate

Minimum Experience Level


6 months' customer facing experience in a retail environment will be an advantage

Behavioural Competencies 

  • Building Customer Loyalty 
  • Applied Learning 
  • Contributing to Team Success 
  • Communication 
  • Stress Tolerance 
  • Quality Orientation
How to apply for this:



Closing date: 24-11-2016

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