Sunday, 26 March 2017

Discovery - Data Integrity Administrator vacancies


Key Purpose 

Successful candidates will be responsible for investigating and resolving all data queries within the Data Integrity team, and administer all Adhoc projects.

Key Outputs 

• Analyze member information and Data
• Maintain daily member information and data
• Be able to reach targets with high quality scores and service levels
• Assist with Data Integrity related projects
• Assist in outbound call centre where necessary
• Assist with testing where necessary
• Identify duplicate entities and merge them

Personal Attributes and Skills 

• High attention to detail
• Strong analytical and problem solving skills
• Strong written communication skills
• Good telephonic manner
• Team player
• Ability to work under stress
• Able to take ownership & responsibility for own and team tasks
• Assertive
• Excellent time management / Ability to work towards and manage deadlines and work under pressure
• Ability to communicate clearly, concisely and professionally with all levels of management
• Learning on the fly
• Action orientated
• Compassion
• Ethics and values
• Customer Focus
• Interpersonal Savvy


Qualifications & Experience Essential:

Matric
1 Year Discovery customer service call centre experience
1 year paradigm experience
Essential Basic Computer skills, Microsoft Word, Excel, E-mail,
Advantageous:
Understanding of Biographical data.

How to apply for this:



Closing date: 29-03-2017

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