This position is based in the Discovery Connect Sales call center, and reports to the sales team leader. The successful individual will be required to conduct outbound telesales of Discovery’s Investment Products
Key Outputs
The successful individual will be required to perform on, but not limited to the following key outputs:
• Achieve Sales target
• Communication to members telephonically via fax and email
• Conduct Financial Needs Analysis
• Achieve quality target
• Overcome objections
• Adhering to service level agreements
• Customer Service
• Communication to members telephonically via fax and email
• Conduct Financial Needs Analysis
• Achieve quality target
• Overcome objections
• Adhering to service level agreements
• Customer Service
Personal Attributes and Skills
The successful individual will be required to demonstrate the following competencies:
• Target Driven
• Team Player
• Goal orientated
• Self-motivated
• Ability to perform under pressure
• Adapt to change
• Persuasiveness
• Resilience/Tenacity
• Sound Time Management
• Self-managed
• Attention to detail
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English/Afrikaans
Qualifications & Experience Essential:
Matric
Minimum 1year sales experience, preferably in an outbound telesales environment
Minimum 1 year investment product knowledge, Discovery investment product Knowledge is an advantage
PC literacy, email, word, excel
Tertiary qualification an advantage
NQF5 and RE5 qualification compulsory
How to apply for this:
Closing date : 28-04-2017
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