Eskom - Contact Centre learnerships vacancies

Eskom is offering Contact Centre learnerships in their customer service department in Bellville, Braamfontein and Durban. The purpose of the job is to provide a professional service to all customers via all available Contact Centre Channels.

If you would like to be part of a challenging, professional and influential environment where individual efforts and skills are respected and rewarded, and at the same time be a pioneer of South Africa’s sustainable future by working in a profession that supplies energy at a pivotal time in our country, then this opportunities is for you.

Key Responsibilities

Handling inbound interactions.
Handling back office activities (Non – Technical Dispatch and follow ups).
Handling Multi-media activities and Outbound (Proactive Customer Interactions) Campaign.
General Customer interaction and service improvement
Supports Marketing, Sales and Customer Service Processes
Vending Prepaid

Requirements

Matric with 40% pass in pure Maths (Accounting will be an advantage)
0 years experience ( creating opportunities for people with limited or no work experience)


Competencies

Integrity
Honesty
Trustworthiness
Professionalism
Communication and interpersonal relations
Team player
Strong communication skills
Ability to deal with stress
Report compliance
Service delivery exposure
ffective Time Management

How to apply for this


Braamfontein – Apply online
Bellville – Apply online
Durban – Apply online

Applications close on 24 April 2017.