ROLE PURPOSE
Manages the front desk on a daily basis and performs a variety of administrative and clerical tasks
RESPONSIBILITIES AND WORK OUTPUTS
Ensures efficient and smooth running of the office:
Ensuring coverage of the main Momentum Securities switchboard during normal business hours
Professionally directing all inbound calls to the relevant staff member or taking of accurate and complete messages
Greeting of all persons and visitors entering Momentum Securities in a courteous friendly manner as well as directing these individuals to the correct destination in a highly professional manner
Coordinating drink requests for guests and staff members
Ensuring meeting rooms and the main reception area are clean and presentable at all times
Daily management of the meetings and meeting room schedules
Providing general clerical and administrative support to certain executive team members
Management and co-ordination of office supplies requests and deliveries
Receipt and sorting of all inbound mail and deliveries as well as the management and co-ordination of all outbound mail and deliveries.
Help with the management of the office support staff’s day to day activities
Engage with clients in a client centric manner:
Dealing with client requests in a competent, efficient and professional manner
Build and maintain relationships with stakeholders.
Deliver on service level agreements made with stakeholders in order to ensure that stakeholder expectations are managed.
Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
Self-management and teamwork:
Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.
Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members.
Encourage innovation, change agility and collaboration within the team
Contribute to financial controls and planning:
Manage financial and other company resources under your control with due respect
Provide input into the risk identification processes and communicate recommendations in the appropriate forum.
COMPETENCIES REQUIRED
Working with people
Relating and Networking
Planning and Organizing
Following Instructions and Procedures
Coping with Pressures ans Setbacks
Presenting and Communicating Information
Attention to details
EXPERIENCE AND QUALIFICATIONS
2-5 years in a receptionist/ clerical /administrative role.
Experience in the stockbroking environment will be an added advantage
Proficiency in using Microsoft suite of applications- Required
Grade 12
Clerical certificate will be an added advantage
How to apply for this:
Closing date: 10-05-2018
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