Wednesday, 20 June 2018

Call Centre Agents - Discovery


Key Purpose 

This position is based in Discovery Connect Sales area, and reports to the sales team leader. The successful individual will be required to conduct hardcore telesales across various product lines.

Key Outputs 

The successful individual will be required to perform on, but not limited to the following key outputs:
• Achieve sales targets.
• Needs based sales.
• Achieve quality target.
• Overcome objections

Personal Attributes and Skills 

The successful individual will be required to demonstrate the following competencies:
• Target Driven and self managed.
• Goal orientated and self motivated.
• Ability to perform underpressure as well easily adaptable to change.
• Be Persausive and display resiliance and tenacity.
• Focuses on customer needs and satisfaction.
• Ability to learn quickly and apply knowledge.
• Speak fluently (accent neutral) English/Afrikaans.


Qualifications & Experience Essential:

• Matric
• At least 1 year sales experience in an outbound telesales environment
• Experience working with excel and word on a basic level.

Advantages:

• 120 FAIS credits (NQF level 5)
• Regulatory Examination RE1

How to apply for this:



Closing date: 29-06-2018

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