Reference: 90240781
Accountabilities:
Achieve Objectives to Reach Financial Goal
Conduct a thorough customer need analysis, through customer engagement in order to provide the appropriate banking advice and guidance
Act as a single point of reference to appropriately solution the customer
Be accountable for customer on boarding and end to end sales fulfillment by utilizing the appropriate systems (e.g. COR and E2E)
Acquire new primary customer’s relationships by utilizing internal and external sources
Identify sales gaps by comparing actual performance against target
Avoid Business Risks
Lead a culture of customer centricity and increased customer satisfaction and loyalty, and log all complaints on the appropriate system
Build long term relationships with customers
Job Purpose
To grow the Absa customer base through acquisition and increased customer profitability of the identified portfolio. Gain new customers and increase port folios of current customers through proactive attraction, cross selling, retention and contributing towards the achievement of the branch’s sales targets
Education and Experience, and Competency Requirements
Minimum - NQF level 5 relevant qualifications (accredited with FSB).
2 years sales experience.
Proficient in MS Office (Word, Excel, Power Point and Outlook) and the Internet.
No criminal record.
Conduct a thorough customer need analysis, through customer engagement in order to provide the appropriate banking advice and guidance
Act as a single point of reference to appropriately solution the customer
Be accountable for customer on boarding and end to end sales fulfillment by utilizing the appropriate systems (e.g. COR and E2E)
Acquire new primary customer’s relationships by utilizing internal and external sources
Identify sales gaps by comparing actual performance against target
Avoid Business Risks
Adhere to legislative and regulatory requirements
Customer Satisfaction
Customer Satisfaction
Lead a culture of customer centricity and increased customer satisfaction and loyalty, and log all complaints on the appropriate system
Build long term relationships with customers
Job Purpose
To grow the Absa customer base through acquisition and increased customer profitability of the identified portfolio. Gain new customers and increase port folios of current customers through proactive attraction, cross selling, retention and contributing towards the achievement of the branch’s sales targets
Education and Experience, and Competency Requirements
Minimum - NQF level 5 relevant qualifications (accredited with FSB).
2 years sales experience.
Proficient in MS Office (Word, Excel, Power Point and Outlook) and the Internet.
No criminal record.
How to apply for this:
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