Introduction...
Dis-Chem Pharmacies has an opportunity available for a Cashier Consultant at our Head Office. Primary responsibility will be to provide support to the team including Dis-Chem’s Frontline Supervisors, Admin Managers, Assistant - and Store Managers, with regards to point of sale queries, information on changes and updates. Provide training to relevant employees within the Point of Sale department
Minimum Requirements...
Essential:
Grade 12 – Senior Certificate with Mathematics or Maths Literacy and English
2 – 3 years’ experience working as a Cashier within a retail environment
Advantageous:
Certificate or Diploma in Administration or related Business qualification
1 year or more Frontline Supervisor’s experience
Essential:
Grade 12 – Senior Certificate with Mathematics or Maths Literacy and English
2 – 3 years’ experience working as a Cashier within a retail environment
Advantageous:
Certificate or Diploma in Administration or related Business qualification
1 year or more Frontline Supervisor’s experience
Job Specification...
Ensure point of sale employees receive ongoing training and coaching as per business requirements.
Keep accurate records of all training activities.
Ensure that Point of Sale employees are up to date with all departmental changes.
Forecast future training requirements and address them accordingly.
Ensure accurate data capturing and completion of documentation is timeously completed.
Ensure effective verbal and written communication with all relevant stakeholders in a speedy and timeous manner.
Report any matters of concern to the relevant individuals.
To collaborate with management staff to get feedback on customer and staff complaints in order to design more effective training materials.
Remain informed of weekly Cash-up variances nationally to identify training requirements and report irregularities.
Competencies
Essential:
Cashier Operational Knowledge, Dis-Chem Supervisory Principles, Practices and Methods
English – Read, Write and speak well
Computer Skills – Microsoft Office: Word, Excel, PowerPoint and Outlook
Be able to analyse reports and information, attention to detail
Basic numeracy skills
Problem solving skills
Good customer service skills
Be able to establish and maintain effective working relationships
Good communications skills
Be able to inspire frontline staff to be customer centric
Strong administration and organising skills
Trustworthy and honest
Attention to detail
Time management and deadline driven
Advantageous:
3rd additional Language -Speak Well
Special conditions of employment:
Be able to travel to different branches nationally.
Be able and willing to work retail and flexi hours.
South African citizen
MIE, clear criminal and credit
Driver’s license and own reliable transport
Remuneration and benefits:
Market related salary
Medical aid
Provident fund
Staff account
How to apply for this:
Closing date: 07-09-2019
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