Job Purpose
To provide client centric reception services to the business to support the achievement of business objectives.
Job Responsibilities
Receive and direct visitors by being professional and client centric.
Deal with client needs by directing calls, handling queries and general assistance.
Facilitate mail delivery by receiving, sorting and distributing mail.
Ensure smooth running of meetings by co-ordinating boardroom bookings, catering and preparing rooms.
Manage reputational risk by responding to customer related issues in a client centric way.
Job Outputs
Improved Human Resources Business Processes
Managed Self
Achieved Management and Process Results
Achieved Financial and Business Results
Managed Stakeholder Relationships
Essential Qualifications - NQF Level
Managed Self
Achieved Management and Process Results
Achieved Financial and Business Results
Managed Stakeholder Relationships
Essential Qualifications - NQF Level
Matric / Grade 12 / National Senior Certificate
Minimum Experience Level
1 - 2 years secretarial or administration
Technical / Professional Knowledge
Administrative procedures and systems
Data analysis
Microsoft Office
Nedbank policies and procedures
Nedbank vision and strategy
Relevant regulatory knowledge
Business writing skills
Nedbank culture
Behavioural Competencies
Continuous Learning
Contributing to Team Success
Decision Making
Work Standards
Building Trusting Relationships
High-Impact Communication
Planning and Organizing
Technical/Professional Knowledge and Skills
How to apply for this:
Closing date: 24-01-2017
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