Contact Centre Learnerships - Alexander Forbes Group

Introduction...

The qualification is designed to meet the needs of those learners want to progress within the Contact Centre environment. Contact Centres have become key business tools - integral to the way organisations achieve their business objectives.

Minimum Requirements...

Must have a valid National Senior Certificate: Grade 12 (Matric), with a minimum average of 60%
Passed English and another South African language
Must be of South African nationality
Must be between the ages of 18-30
Must be unemployed
Must not be enrolled for any other formal education during the period of the learnership
Must be willing to commit to complete the 12-month learnership
Must be willing to participate in all learning and work experience required by the learnership.

Competencies

Good oral and written communication skills
Adaptability
Team work
Learning and researching
Attention to detail
Initiative
Client Service Orientation

How to apply for this:

APPLY HERE

Closing date: 15-11-2018