Front Office Administrator - Momentum

ROLE PURPOSE

To provide front office administrative support to the Financial Wellness Consultant and Brokers while ensuring accurate information is channeled through to the support centres.

RESPONSIBILITIES AND WORK OUTPUTS

Internal Collaboration:

Effective and consistent service delivery and support to all internal and external clients
Client/Stakeholder Relationship Management:
Relationship management with various stake holders

Resolving queries:

Facilitate enquiries received from Financial Wellness Consultants; Brokers and Head Office

Front Office Administration:

Prepare quotes accurately and within agreed time frames
Follow up on missing and outstanding information with broker
Check applications before submitting to head office
Scan and Index all documentation according to requirements
Set administrative requirements and standards
Facilitate and co-ordinate the new business process

Reporting:

Maintain and report on new business activities (MOS)
Performance and Development:
Manage own performance and development.
Live the Momentum values


COMPETENCIES REQUIRED

Deciding and initiating action
Working with people
Adhering to principles
Applying expertise and technology
Planning and organizing
Delivering results and meeting customer expectation
Coping with pressures and setbacks
Following instruction and procedure

How to apply for this:

APPLY HERE

Closing date: 13-11-2018