Salon Receptionist vacancy - Dis-Chem stores

Introduction...


Dis-Chem Pharmacies requires a Salon Receptionist for their Raslouw salon. You will be responsible for supporting Salon staff with client calls and inquiries in an efficient manner, and to manage the salon diary. Drive retail sales to enhance category profits.

Minimum Requirements...

Essential:
Grade 12 / Matric
Up to 1 year’s relevant retail working experience
Computer literate – MS Office
Sound numerical skills
Telephone etiquette
Operate a cash register
Willing and able to work retail hours

Advantageous:

More than one year’s relevant salon and/or salon related working experience
CRM system working knowledge
Job Specification...

Job Description:

Assist clients according to Dis-Chem’s SOPs
Answer incoming calls timeously
Take down client details on all booking confirmations
Ask callers wanting to speak to someone in the store, what the call is related to
Ensure the correct message is taken from caller – repeat the details to the caller for confirmation
Ensure clients, guests and callers received relevant and timeous feedback regarding queries
Inform the relevant therapist or stylist of clients waiting in the reception area
Ensure clients that are waiting, are happy and comfortable by offering them a magazine and/or refreshments
Ensure customer records are kept up to date on the system
Provide clients with advice and product information about the hair care products the salon has to offer
Provide management with daily and correct feedback, regarding calls and walk-in guests
Ensure promotions are adhered to, and drive promotional awareness
Adhere to Dis-Chem operating standards, store layout and planograms
Ensure front shop shelves and products are neatly presented, visible, and have labels with the correct pricing
Report all price discrepancies and damaged stock to management
Keep abreast of new products
Manage restocking of merchandise and supplies, as needed to ensure maximum sale
Ensure merchandising displays are built, faced up, stocked and maintained
Maintain daily upkeep of store and merchandise displays
Ensure items without barcodes are clearly marked
Oversee accurate cash flow
Ensure all line voids and price changes are approved and signed by the manager
Exchange merchandise for customers and accept return goods by customers when authorised to do so
Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
Ensure usage of your code and password is restricted to only you; is safe; and is changed regularly
Be alert, recognise and report suspicious behaviour to management
Address queries regarding store merchandise
Adhere to Dis-Chem’s security policies and procedures
Ensure the use of your code and password is restricted to only you
Ensure all outgoing stock are scanned and paid for
Ensure that that all money is strictly kept safely and securely inside the till
Handle daily takings confidentially, and only discuss with management
Keep all daily takings (cash, vouchers, card slips, line voids and incomplete dockets) inside the drawer until placed in the drop safe
Assist clients with a gown, shampoo, rinse and condition of their hair prior to their haircut
Assist stylist during the service being provided, including all services the salon has to offer
Assist with scheduling client bookings and keeping client records current
Ensure the salon is clean, hygienic and tidy throughout the day

Competencies:

Essential:
Selling skills
Strong command of the English language
Attention to detail
Be a team player, have good customer relations
Trustworthy and honest
Time management

Advantageous:

Retail and beauty salon knowledge
Cashier operations
Bilingual
CRM system working knowledge


Special conditions of employment:

Willing and able to work retail hours, and overtime on short notice
Be able to work long periods that include standing, bending and doing repetitive hand movements
Reliable transport and/or reside in close proximity to the store
South African citizen; or valid work permit
Clear credit and criminal records

Remuneration and benefits:

Market-related salary
Medical aid
Provident fund
Staff account

How to apply for this:

APPLY HERE

Closing date: 20-01-2018

Customer Services Agent - MMI Holdings

ABOUT US

MMI Health, an entity of MMI Holdings Limited (MMI), delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a defined set of Health capabilities.

REQUIREMENTS

Matric or Grade 12 equivalent
MS Office proficiency
2-3 years' experience in a call centre or client service environment is essential
Medical Aid administration experience(would be an advantage)
Excellent communication skills (Both written and verbal)
Preferred languages: English and IsiZulu
You will be required to work 6 days a week, i.e. Mondays to Fridays from 08:00 to 17:00 and Saturdays from 08:00 to 13:00. Saturdays work will be based on operational requirements


RESPONSIBILITIES AND WORK OUTPUTS

Ensuring the resolution of client queries and aim to achieve first call resolution
Maintaining the goodwill of the company by upholding the SLA standards
Investigating queries where necessary and provide timeous feedback to the caller
Interpreting the queries and determine the appropriate path of resolution
Escalating queries where necessary to ensure service satisfaction
Accurate logging of information for statistical reporting purposes

How to apply for this:

APPLY HERE

Closing date: 26-12-2017

ADMIN vacancy - Momentum

ROLE PURPOSE

Coordinate and administer the day-to-day operational running of the department.

WHAT YOU'RE GOING TO DO

Handle all administrative activities

(Internal Process)
Provides support to the team on administrative duties in a timely manner.
Arrange detailed travel arrangements and compile all the relevant documentation for travel-related meetings.
Co-ordinate all the components (logistics, catering etc.) of events, meetings and functions within budget and specifications.
Escalade faults and other housekeeping issues with the relevant service provider and ensure queries are resolved within the given timeframes.
Order and control office supplies and equipment in line with budget parameters.
Collate, compile and distribute documents and reports to the required standards within defined time-frames.

Engage with clients in a client centric manner

(Client Services)
Make recommendations to improve client service and fair treatment of clients within area of responsibility.
Provide authoritative, expertise and advice to clients and stakeholders.
Build and maintain relationships with clients and internal and external stakeholders.
Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.

Self-management and teamwork

(People)
Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.
Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.
Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members.


Contribute to financial controls and planning

(Finance)
Contribute to the financial planning process within area.
Identify opportunities to enhance operational effectiveness and efficiency and communicate recommendations to Head of Department.
Manage financial and other company resources under your control with due respect.
Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

REQUIREMENTS

Matric
Studying toward a post matric qualification preferred
Min 3 years office admin experience

COMPETENCIES REQUIRED

Business Acumen
Stakeholder engagement and management
Earns Trust Through Results
Collaboration
Self-Awareness and Insight

How to apply for this:

APPLY HERE

Closing date: 11-01-2018

KITCHEN STAFF vacancies X4 - Government Hospital

REFS/002215
Package R 90 234.00 Per annum (Plus Benefits)

Requirements

Grade 10 or equivalent qualification. 

Knowledge of Hygiene and Safety procedures and processes. 

Good communication and interpersonal skills. 

Time management and basic numeracy skills. 

Good verbal and written communication skills. 

Appropriate knowledge of food and food preparation. 

Teamwork and ability to work under pressure. 

Must be able to work shifts including Weekends and Public holidays.

Duties

Ensure proper and effective Food service/catering service by complying to the production and work schedules,recipes and instructions given by supervisor. 

Maintain and ensure correct use of Food service equipment and ensure breakages are reported immediately. 

Fulfill the preparation and catering for functions and events in all areas and venues. 

Fulfill the duties assigned to all food service areas of meal serving and distribution,food preparation, catering and Human nutrition services in all relevant venues and areas. 

Preparation of food for normal, therapeutic diets or snacks. 

Daily dishing up of food and distribution of meals as per allocated ward. 

Preparation of fluids diet and feeds in the tube feed area. 

Perform daily cleaning tasks - routine duties as per work schedule. 

Applying Hygiene and safety measures in the area of work according to Hygiene and safety manual and planned work schedules. 

Relieve in all areas of unit when required. 

Willing to undergo continuous training and development. 

Responsible for all allocated supplies and resources to section. 

Liaise with colleagues, supervisors, managers, patients and hospital staff if required. 

Adhere to all food service policies, procedures and job description.

How to apply for this:

Applications to be forwarded to the Rahima Moosa Mother and Child Hospital, Cnr Fuel and Oudtshoorn Street, Coronationville, 2092 or Private Bag X20, Newclare, 2112 or Human Resource Office, Administration Building, 1st Floor or apply online

APPLY ONLINE 

Source: www.gautengonline.gov.za

Notes
KINDLY TAKE NOTE THAT SUCCESSFUL CANDIDATES WILL BE SUBJECTED TO SECURITY CLEARANCE, CITIZENSHIP VERIFICATION AND ANY OTHER RECRUITMENT AND SELECTION COMPLIANCE MEASURES. 

Enquiries Mrs. JCW. Weyers Tel. No. 011 470 9221
Number of Posts 4
Closing Date 2017/12/29

Momentum - Office Co-ordinator vacancies

WHAT'S THIS ROLE ABOUT

To provide an effective and efficient administrative, secretarial and operational assistant function to support the Investo Contact Centre Portfolio Head.

THE WORK YOU NEED TO DELIVER

Co-ordinate and arrange detailed travel arrangements and ensure to comply with all the documentation for travel-related meetings.
Co-ordinate with two tea ladies to ensure efficient service to relevant stakeholders.
Ensure the smooth running of the office environment including stock-taking and ordering of supplies.
Support with the managing of calendars and effectively schedule appointments.
Pro-actively screen incoming calls, correspondence and respond independently where possible.
Collaborate in supporting two-way communication between various internal and external stakeholders.
Perform an efficient and accurate administrative function including operational reporting.
Utilise IT systems effectively to ensure accuracy of documentation.
Deliver and/or collect documentation or persons according to instructions.
Set-up and provide refreshments for meetings and/or presentations.
Provide an efficient and accurate message taking function.
Identify risks to the company and escalate accordingly.
Deal promptly with client requests in a competent, efficient and professional manner.
Drive and support effective teamwork within the department.
Engage in appropriate training interventions to promote own professional development.
Ensure to demonstrate the company's values on a daily basis namely Accountability, Diversity, Excellence, Integrity, Innovation and Teamwork.
Ensuring effective and consistent service delivery and support to both internal and external clients in line with the Company Values and Treating Customers Fairly Principles.
Managing own performance and development.


COMPETENCIES REQUIRED

Accountability
Adaptability
Organization and Attention to Detail
People skills with ethical consideration to confidentiality
Customer orientation
Communicating with Impact
Business Administration Skills
Business Writing Skills
Minute taking
Pro-active and able to take initiative

EXPERIENCE AND QUALIFICATIONS

Grade 12 / Matric
Secretarial qualification preferred
Minimum of 5 to 8 years relevant experience

ADDITIONAL INFORMATION

The remuneration will be commensurate with the successful applicant's experience, qualifications and skills.

WHERE YOU WILL WORK

Please note that this position is based at our Centurion Offices.

How to apply for this:

APPLY HERE

Closing date: 22-12-2017

Eskom - General Workers x20 vacancies

Reference Number : ERI 0011111

Minimum Requirements

• Grade 12

Experience:

• Experience in the cleaning and Maintenance of yard, Workshops, Offices

Skills and Competencies

• Time Management
• Able to work overtime when required
• Compiling a HIRA
• Conflict Resolution

Knowledge:

• Aware of the Cleaners Work Procedure
• Basic understanding of Safety Rules and Regulations
• Knowledge of OHSA

Attributes:

• Results driven
• Analytical/attention to detail
• Self-disciplined


Key Responsibilities

• General Responsibilities
• Specific Work Activities
• General Authorities
• SHEQ
• Only applicants who are based at eMalahleni Local Municipality will be considered.

How to apply for this:

APPLY HERE

Closing Date : 12/29/2017

OK Furniture - Sales assistance learnership vacancies

Stipend of R 2,500 per month.

Purpose 

Our Furniture Division is offering a Sales Assistant Learnership to individuals with no previous working experience, as we are committed to the development of South Africa's youth. This is an outstanding opportunity to join Africa's biggest retailer, be trained, upskilled and obtain a formal qualification.

Learners that successfully complete the Learnership will obtain an NQF Level 3 qualification, in selling, in a retail environment. The Learnership is a structured learning programme that is combined with practical work experience over a 12-month period. This Learnership will enable learners to understand and operate in a retail environment, identify customer needs, drive sales and deliver outstanding customer service.

During the learning period of 12-months, the learner will earn a stipend of R 2,500 per month.

Qualifications 

-Grade 12 with a minimum English symbol E, and minimum Mathematics symbol E (not Mathematical Literacy).

Experience 

None required

Knowledge 

None required

Skills 

- Basic Computer Literacy
- Fluent in English and at least one other South African language
- Time Management Skills
- Written and verbal communication
- Inter-personal skills

Job objectives 

- Perform sales activities to generate sales
- Identify and understand customer needs
- Provide customers with outstanding service and accurate information
- Perform sales administration duties in line with Company Policy
- Achieve sales targets by effectively selling the company's products and/or services
- Maintain merchandising standards
- Perform prospecting activities
- Manage self and contribute to the team

Competencies Essential

- Presenting and communicating information
- Persuading and influencing
- Results orientated
- Following instructions and procedures
- Attention to detail
- Taking initiative
- Desire to learn and grow

Desirable

- Working with people
- Ability to work within a team
- Coping with pressures and setbacks
- Self-motivated
- Taking responsibility
- Planning and prioritising

How to apply for this:

APPLY HERE

Closing date : 14-01-2018

Cleaner vacancies X3 - Government Hospital

REFS/002205
Package R 90 234 – R 106 290 per annum (plus benefits)

Requirements

Grade 10 or ABET certificate. 

Grade 12 will be an added advantage. 

Good interpersonal and communication skills. A

bility to operate cleaning equipments and machines.

Duties

Cleaning of offices, kitchen, boardroom and classrooms. 

Dusting and waxing office furniture, sweeping, scrubbing and waxing of floors. 

Vacuuming and shampooing floors. 

Cleaning walls, windows and doors. 

Emptying and cleaning of dirty bins and basins. 

Collect and removing of waste papers. 

Freshen the office areas. 

Safe keeping of kitchen utensil. 

Refilling hand wash liquid soap, toilet papers, hand towels and refreshers. 

Relieving of each other as and when required. 

Preparing and serving of breakfast/Lunch for College Committee Meetings such as College Council, Senate etc, when so required by the management of the college. 

Washing of dishes daily .

Opening of offices and classrooms in the morning and closing at the end of the business. 

Ordering of cleaning materials.


How to apply for this:

All applications must be addressed to the Registrar, and Should be placed in the application box situated at Reception/Security at the entrance to the Ga-Rankuwa Nursing College Building or Posted to Private Bag x 830 Pretoria 0001 or apply online:

APPLY HERE ONLINE

Source : www.gautengonline.gov.za.

Enquiries Mrs KR Lekgeu : Tel. No: 012 560 0448/50
Number of Posts 3
Closing Date 2018/01/19

Servest - Sales Consultant vacancies

Intro....

Job Context Servest Landscaping is seeking a Sales Consultant for Gauteng region.

• Plan and prioritise personal sales activities and customer/prospect contact towards achieving agreed business aims, including costs and sales - especially managing personal time and productivity, whilst ensuring that deadlines are met.
• Attend sales forums to network and identify cross-selling opportunities
• Plan and manage designated business portfolio/territory/business of allocated team according to an agreed market development strategy.
• Manage pricing and margins according to agreed targets.
• Maintain relationships with existing key customers and develop new business through appropriate propositions, ethical sales methods and relevant internal liaison, to optimise quality of service, new business growth, and customer satisfaction.
• To ensure that any customer and prospect contact activity tools and systems used by the company are kept up to date with relevant information.
• Plan/carry out/support local marketing and client hospitality activities to agreed budgets and timescales, and integrate both team and personal sales efforts with other organised marketing activities, e.g., product launches, promotions, advertising, exhibitions and telemarketing.
• Respond to and follow up sales enquiries using appropriate methods.
• Monitor and report on market and competitor activities and provide relevant reports and information.
• Record, analyse, report and administer according to Group systems and requirements.
• Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.
• Attend and present at external customer meetings and internal meetings with other company functions as necessary, in order to aid business development.
• Attend training where appropriate to develop relevant knowledge, techniques and skills.
• Adhere to company policies and procedures
• Achievement of budgeted sales
• Design and presentation of highly professional bid documents
• Design and presentation of innovative, relevant and competitive solutions
• Build and maintain senior relationships both internally and with target clients
• Maintain a high level of market intelligence and knowledge of competitor activity

Minimum Requirements 

• Achievement of budgeted sales
• Design and presentation of highly professional bid documents
• Design and presentation of innovative, relevant and competitive solutions
• Build and maintain senior relationships both internally and with target clients
• Maintain a high level of market intelligence and knowledge of competitor activity

Duties & Responsibilities 

• Plan and prioritise personal sales activities and customer/prospect contact towards achieving agreed business aims, including costs and sales - especially managing personal time and productivity, whilst ensuring that deadlines are met.
• Attend sales forums to network and identify cross-selling opportunities
• Plan and manage designated business portfolio/territory/business of allocated team according to an agreed market development strategy.
• Manage pricing and margins according to agreed targets.
• Maintain relationships with existing key customers and develop new business through appropriate propositions, ethical sales methods and relevant internal liaison, to optimise quality of service, new business growth, and customer satisfaction.
• To ensure that any customer and prospect contact activity tools and systems used by the company are kept up to date with relevant information.
• Plan/carry out/support local marketing and client hospitality activities to agreed budgets and timescales, and integrate both team and personal sales efforts with other organised marketing activities, e.g., product launches, promotions, advertising, exhibitions and telemarketing.
• Respond to and follow up sales enquiries using appropriate methods.
• Monitor and report on market and competitor activities and provide relevant reports and information.
• Record, analyse, report and administer according to Group systems and requirements.
• Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.
• Attend and present at external customer meetings and internal meetings with other company functions as necessary, in order to aid business development.
• Attend training where appropriate to develop relevant knowledge, techniques and skills.
• Adhere to company policies and procedures

How to apply for this:

APPLY HERE

Closing date: 29-12-2017

Nedbank - Multi-functional Consultant vacancies

Job Purpose

To create a unique client experience by attending to enquiries and teller related transactions, client queries, banking requirements, the needs of clients and refer cross sell opportunities while mitigating risk and contribute to branch objectives.

Job Responsibilities

Authenticate clients and transactions.
Prevent fraud, risks and losses.
Mitigate risks and meet legislative requirements.
Provide client service and meet identified client needs.
Issue VISA application letters based on client requests.
Comply with risk standards and take corrective action.
Minimise losses and ensure corrective action is taken as per procedure and policy.
Balance and secure branch stock holding.
Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
Stay abreast of developments in field of expertise, ensuring personal and professional growth.
Seek opportunities to improve business processes and systems.
Act as brand ambassador.
Add value to Nedbank by supporting the implementation of new processes, policies and systems.
Deliver on identified client needs and requirements.
Build and maintain client relationships.
Educate and converse with clients by informing them of alternative self-service channels that will be cost effective, time saving and convenient.
Create synergetic internal relationships. Identify quality sales leads and enable cross-selling (without advising).
Meet client information needs and facilitate the processing of sales.
Ensure client service and avoid destruction of aged stock and costs associated with reprinting and issuing.
Reach individual and branch usage (touch points) targets.
Remain current and stay abreast of Nedbank risk and compliance requirements.
Understand and embrace the Nedbank vision and values, leading by example.
Ensure knowledge management, continuity, team success and that information is provided in the correct way to stakeholders.


Essential Qualifications 

Matric / Grade 12 / National Senior Certificate

Minimum Experience Level

Preferable 6 - 12 months client service experience in a financial industry or bank teller experience.

Type of Exposure

Answering client questions
Interacting with external customers
Changing behaviour to meet the demands of changes at work
Managing client expectations
Interacting with diverse people
Performing teller transactions
Adjusting to a new work process
Performing Foreign Exchange teller transactions
Reconciliation cash and stock balances on hand
Working with clients to solve client problems

Technical / Professional Knowledge

Customer service principles
Relevant product knowledge
Branch processes and procedures
Branch service offerings
Corporate Governance & Compliance
Cluster specific operations

How to apply for this:

APPLY HERE

Closing date: 21-12-2017

Unitrans - GENERAL WORKER vacancies

INTRODUCTION

Unitrans Foods Business Unit has an opportunity for a general worker to be based at Rainbow Hammarsdale. please view full spec below

MINIMUM REQUIREMENTS

Education and Experience
Grade 10 Literacy level
Able to read and write English and able to do simple calculations

Skills and Knowledge

Medically fit
Reliable

Vehicle loading & offloading techniques
Work in a safe manner i.e. Ensure all safety requirements are adhered too.

Job Specification

Able to carry out all reasonable instructions from Supervisor
Washing of vehicles
Offloading off Soya vehicles at siding
Fuelling of Vehicles
Loading of vehicles - when required
General tasks i.e.
Cleaning oil/Fuel spills on Site & Farms
Daily cleaning of Workshop/weighbridge area
General housekeeping of wash bay facility
Prepared to work shifts, weekends and public holidays
Clean criminal record
Must have own reliable transport to and from work

How to apply for this:

APPLY HERE

Closing date: 20-12-2017

Unitrans - Road Transport Supervision Learnership

INTRODUCTION

We have an exciting opportunity for qualifying female candidates to enrol in a Road Transport Supervision NQF 4 learnership program. This developmental opportunity will equip learners with requisite skills and competencies to pursue employment and /or entrepreneurial opportunities in the Road Transport industry. Successful candidates will enter into a Fixed-Term employment contract

MINIMUM REQUIREMENTS

Minimum Requirements
Matric Certificate
Must be aged between 18 -35 years old
Job Specification

Must be able and willing to work through theoretical learning component and follow schedules and process for practical driving to obtain qualification.

Successful candidates will enter into a Fixed-Term employment contract as well as a SETA Learnership Agreement.

How to apply for this:

APPLY HERE

Closing date: 01-01-2018

Sasol - Admin Clerk vacancy

Purpose of the job:

To ensure effective administrative support to the business unit Mining Services function.

Job Requirements:

Grade 12 (must)

Duties

Create and maintain effective office administrative systems and processes (e.g. records management, document management, etc.)
Create and maintain effective information management systems and processes (e.g. observations, inspections, investigation record logbooks, folder structures, authorisations, etc.)
Provide support to and participate in Mining Services Works Instructions Review Committees
Edit and update Works Instructions
Implement and manage document control system for Works Instructions
Collate and distribute updated Works Instructions to all Mining Services sites on a regular basis
Act as auditee during relevant internal and external audits
Provide administrative guidance, training and coaching to new staff and line personnel on applicable systems (e.g. template completion, filing systems, data uploading on IMS etc.)
Manage own PDP and performance contract


Accountabilities

Help maintain effective relations with the business unit function and other stakeholders
Participate in annual team culture and customer satisfaction surveys
Support business unit governance and service management structures
Provide inputs during developing of corrective actions arising from internal and external audits relating to SHE administration where relevant
Analyse system performance from an administrative perspective and recommend corrective actions to relevant PSS Enablement management

How to apply for this:


APPLY HERE

Closing date: 15-12-2017

Capitec - BSC Agent vacancy

Purpose of the Role 

Join Capitec Bank as a BSC Agent: Card Disputes at our offices in Bellville.
To provide specialised dispute support within the Issuing function.
To provide support to the cardholder network as part of the back office function of Business Support (BSC).
Key requirements include an National Senior Certificate (Grade 12) or National Certificate (Vocational). Capitec Bank is a leading retail bank with over 500 branches distributed throughout South Africa.

Qualifications 

National Senior Certificate (Grade 12) or National Certificate (Vocational)

Experience 

Background in Bankserv, Visa and/or MasterCard dispute processing is desired
Preferred experience in a Financial institution’s Risk Management or related field
It will be a distinct advantage should the applicant have working experience in a Card Charge-back/dispute environment
Experience in Business Administration and/or Data Capturing (accuracy is essential)

Knowledge and skills 

Customer care and service protocol
Financial and administration principles
Working knowledge of Postilion would be an added advantage
Computer literate, with a sound knowledge of Word and Excel

Additional Requirements 

Pro-active and results driven approach to work
Analytical and logical reasoning
Customer service orientation
Numerical and language fluency
Clear criminal and credit record
Communication skills (verbal & written) in English
Business writing
Computer literacy (MS Word, MS Excel, MS Outlook) at … level
Client service orientation
Ability to work independently and as part of a team
Problem solving
Complaint handling
Attention to detail (accuracy)
Ablility to work under pressure
Analytical

How to apply for this:

APPLY HERE

Closing date: 15-12-2017

Momentum - Service Consultant vacancy

ROLE PURPOSE

To provide effective and efficient service to clients through the administration of a group of schemes under the Funds At Work (FAW) Umbrella Fund and Risk Schemes.

RESPONSIBILITIES AND WORK OUTPUTS

Administer and process the relevant scheme data from fund entry to exit stage.
Accurately and timeously process all client investment portfolio switches.
Receive and process withdrawal and retirement claims according to departmental guidelines.
Assist clients efficiently with their requests through displaying the MMI values enabling client retention and satisfaction.
Build and maintain relationships with clients and stakeholders to ensure service excellence.
Ensure all risks are mitigated and escalated when dealing with client requests.
Keep abreast of MMI product changes in order to effectively and accurately assist with client queries.
Responsible for the monthly reconciliation of scheme data and investments from fund members to assist with client reporting.

COMPETENCIES REQUIRED

Accountability
Attention to detail
Customer orientation
Communication skills
Planning and organising
Teamwork


EXPERIENCE AND QUALIFICATIONS

Grade 12 or NQF level 4
Excel skills
3-5 Years Employee Benefits experience
Knowledge of relevant legislation (i.e. Pension Fund Act)
Industry and product knowledge will be advantageous
Completion of Yenzani training will be advantageous

How to apply for this:

APPLY HERE

Closing date: 14-12-2017

Protea Chemicals - Warehouse Assistant vacancies

Overview 

The aim of this position is to be support staff to the current Receiving and Despatching Supervisors, respectively. The successful incumbent will assist in managing the despatching and receive of goods, as well as planning and negotiating with service providers.

Qualifications 

•Matric

Experience 

•Minimum – 2 yrs warehousing experience preferably in the Chemical Industry
•Drivers Licence is advantageous

Duties 

•Warehousing in general
•Picking of products in preparation for deliveries
•Goods receiving and despatching
•Checking of products against d/notes and/or invoices
•Unpacking of containers
•Paperwork – matching up COA’s with products
•Preparing of goods received notes and/or returns
•Assisting calling customers
•Arranging transport
•General housekeeping

Job Competencies 

•Computer Literate – (MS Word / Excel /Lotus Notes)
•Good Communication and interpersonal skills. Confident
•Pleasant telephone manner
•Must be able to work under pressure and/or alone
•Ability to follow through with instructions
•Self-motivated and eager to learn
•A team player!

How to apply for this:

APPLY HERE

Closing date: 13-12-2017

Old Mutual - Trainee Call Centre Agent vacancies

Intro...

Old Mutual Finance was established in 2008 to provide unsecured lending products and services to the SA market. The business started with a staff compliment of 34 and has since grown to over 3000 staff with more than 300 branches nationally. Within our branches we offer insurance, transactional banking and lending products and servicing.
Old Mutual Finance is a licensed financial services and registered credit provider.

Job Requirements 

Matric

Product and process knowledge essential
Client Focus
Gaining Commitment
Initiating Action
Ownership
Technical Knowledge
Ability to speak scarce African languages Sesotho, Venda, Tswana advantageous
Experience in the banking industry will be advantageous

Key Responsibilities 

The OMF Service Centre Consultant deals with clients via telephone in adherence to procedural, productivity and quality standards. Strong support role involving sharing information. Takes inbound or makes outbound calls, effecting outbound calls in accordance with predetermined schedule. Finalises calls at point of contact where possible. May escalate more complex queries. Moderate (intermediate) to high level of technical knowledge. Partially multi skilled across product and process relevant to the business area.
Client Service Delivery
Deals with clients queries via telephone in adherence with productivity standards
Takes inbound calls and shares relevant information
Guides client and convinces client of appropriate course of action if necessary
Finalises call at point of contact where possible
Ensures that more complex queries are escalated appropriately

Accountabilities

Personal Effectiveness
Accountable for service delivery through own efforts
Individually accountable for managing own time, tasks and output quality over periods of 1 day to a max of three months
Makes increased contributions by broadening individual skills
Collaborates effectively with others to achieve personal results
Accepts and lives the company values
Quality Assurance
Handles all queries in adherence with procedural and quality standards

How to apply for this:

APPLY HERE

Closing date: 22-12-2017

PathCare - Trainee Data Capture vacancies

Intro

The PathCare Academy invites responsible and respectful individuals who possess a well-developed work ethic and who are responsive to customer needs to apply for the Academy training programme commencing in 2018:

Minimum Requirements: 

• Grade 12 pass (science subjects advantageous).
• A minimum typing speed of 35 words per minute with exceptional accuracy.
• Willingness to work shifts, weekends and public holidays with own transport).

Desired Competencies and Abilities: 

• Speak English fluently and understand basic Afrikaans.
• Work effectively as part of a team and independently.
• Concentrate effectively under pressure with good attention to detail.
• Possess a well-developed work ethic.


The competitive selection process will include: 

• Screening of applications.
• Selected candidates will be shortlisted and invited to undergo typing and written proficiency tests.
• Highest scoring candidates on the above will be invited to attend panel interviews.

It is specifically brought to the attention of interested persons that only those candidates who fully comply with the application instructions, score the highest in the competitive testing and interview processes, and who are deemed most suitable will be selected.

How to apply for this:

Individuals who meet the criteria and are interested in applying for a place on this programme should print and complete the application form(download here). Completed application forms along with all supporting documents may be hand delivered to the PathCare Academy, 1 Birmingham Street, N1 City, Goodwood.


Theoretical and practical training will take place at PathCare N1 city Goodwood

Source: PHATHCARE

Closing date: 13-12-2017

SteinBuild - Learnership vacancies

Stipend: R2000

Intro....

Have you recently Matriculated and struggling to find a job?
Are you interested in a National Certificate and workplace experience / training?
If your answers to these questions are yes, then this is the opportunity for you.
We are running a National Certificate in Wholesale & Retail Operations: Retail Sales Learnership
Programme (NQF 3) for unemployed youth from March 2018 for 12 months.
Learners will attend training sessions outside the workplace for 14 days during the year (3-4 days per
week training session in April, July, September and November) where they will complete theory
components and submit portfolios. When learners are not in class they will gain valuable practical
work experience in a building industry retail store.

The Programme emphasizes on:

• Sales
• Technology
• The Operations Environment
• Managing Customers
• Numeracy & Literacy


Minimum requirements:

• South African citizen
• Grade 12 with pass in English and Maths Literacy
• Applicants must be able to think logically and solve problems
• Good Communication skills

Learner will need to be able to travel to one of these stores to complete practical experience in the
following Eastern Cape areas:

• Alice
• East London
• Grahamstown
• King Williams Town
• Port Alfred
• Port Elizabeth
• Uitenhage

Learners will receive a stipend of R2000 per month. A stipend is to cover transport costs.

How to apply for this:

Please e-mail CV’s to: coastalrecruitment@steinbuild.com OR fax: 087 238 6372
Position Reference: LS0067 (please quote this Reference in the subject field of the email or written
on the CV if faxing) Kindly advise on the area you would be interested in.


Note: Correspondence will only be entered into with short-listed applicants. Should you not hear from us within 14 days of the closing date, please consider your application unsuccessful.

Source: STEINBUILD

Closing date: Thursday, 14th December 2017

Guardrisk - Life Operations Learnership vacancies

ROLE PURPOSE

To assist the Life Claims team, supporting their role and purpose within the claims environment with the aim to reach operational goals and optimal service delivery.

RESPONSIBILITIES AND WORK OUTPUTS

Assist with capturing life claims repudiations
Capture and update of complaints received on Respond
Manage central inboxes
Assist with the effective management of complaints
Emailing messages to relevant person or department or cell captive
Assist with ad-hoc projects from time to time
Assistance with filing and record-keeping

COMPETENCIES REQUIRED

Accountable
Collaborative
Planning and organising skills
Good communication skills


EXPERIENCE AND QUALIFICATIONS

Matric
No previous work experience needed

LOCATION

The above-mentioned position is currently available in the Life Operations department at our Guardrisk business unit based at our office in Sandton.

How to apply for this:

APPLY HERE

Closing date: 10-12-2017

Guardrisk - Claims Learnership vacancies

Intro...

Guardrisk provides structured insurance products, traditional cell captive facilities and access to a broad and diversified panel of related services and professional reinsurance markets through its businesses in South Africa (headquarters)

ABOUT US

Accurately create and maintain information in the applicable system or databases within the agreed quality and time standards
Assist with capturing of losses on the system
Assist with the monthly and quarterly committees reporting
Assistance with ad-hoc projects from time to
Assistance with filing and record-keeping

ROLE PURPOSE

To assist the C&G group, supporting their role and purpose within the claims environment with the aim to reach operational goals and optimal service delivery.


COMPETENCIES REQUIRED

Attention to detail
Good communication skills
Planning and organising skills
Collaborative
Accountable

EXPERIENCE AND QUALIFICATIONS

Matric

LOCATION

The above-mentioned position is currently available at our C&G business unit based at our office in Sandton.

How to apply for this:

APPLY HERE

Closing date: 10-12-2017

Capitec - Collections Agent vacancy

Purpose of the Role 

To call defaulting Capitec Bank clients and negotiate repayment of loans, maximizing client retention and minimizing bad debt. The main area of expertise is to minimize bad debt and bad payers. An essential requirement would be to engage and interact telephonically with defaulting Capitec Bank clients.

Qualifications 

National Senior Certificate (Grade 12) or National Certificate (Vocational)

Experience 

1 - 2 years collections experience in a Collections Call center
1 - 2 years’ experience on Predictive Dialer, Tallyman Collections system and Avaya soft phone

Knowledge and skills 

Call center processes and procedures, customer care and service protocol
Communication skills (verbal & written) in English and Afrikaans
Computer Literacy (MS Word, MS Excel, MS Outlook) at a basic level
Emotional resilience
Ability to speak an African Language an advantage
Good Listening and comprehension skills
Telephonic skills
Conflict management
Attention to detail and high level of accuracy
Negotiation skills

Additional Requirements 

Ability to work independently and as part of a team
Ability to work in an open plan environment
Willing and able to work extra hours, outside normal business hours as and when required
Willing and able to work shifts within a 45hr work week (Monday – Saturday)
Clear criminal and credit record

How to apply for this:

APPLY HERE

Closing date: 08-12-2017

Department Of Infrastructure - Boiler Assistant vacancies

Refs/002137
Package R 90 234.00 per annum (plus benefits)

Requirements

Grade 8 or equivalent qualification which is ABET level 3.
Appropriate post qualification hands on experience gained in boiler operating and maintenance of buildings.

COMPETENCIES: 

Basic Knowledge of norms and standards, Occupational Health and Safety Act of 1993 and Knowledge of Maintenance tools.
Regulations.
Ability to utilize maintenance tools.

Duties

Clean Boilers.
Test functionality.
Implement routine maintenance tasks and repairs.
Implement water inspection.
Implement Boiler preparation.


How to apply for this:

To apply for the above position, please apply online at  Only online applications will be considered!

APPLY ONLINE HERE

Please note!
For general enquiries please contact Human Resource on 072 668 0029 NB: For assistance with online applications visit the following centres: 78 Fox Street, Marshalltown or Maponya Mall. It is our intention to promote representivity (race, gender and disability) in the Public Service through the filling of this post and candidates whose transfer/promotion/appointment will promote representivity will receive preference. It is the Department’s intention to promote equity through the filling of all numeric targets as contained in the Employment Equity Plan. To facilitate this process successfully, an indication of race, gender and disability status is required. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). The Department reserves the right not to appoint. Disabled people are encouraged to apply. If you do not receive any response from us within 3 months, please accept your application was unsuccessful.


Source: Department of Infrastructure

Enquiries Mr. Dawie De Bruyn Tel: 076 942 8680
Closing Date 2017/12/18

TelJoy - Call Centre vacancies X11

Position Summary

Teljoy sales staffing philosophy is that we “recruit for character and train for skill”. If you're a self-starter and determined individual that can align yourself with a growing energetic organization that has been taking the rent-to-own model to innovative heights, then you might be the next Teljoyer, “telling joy”.

Minimum Requirements:

Matric or equivalent is non-negotiable
2 or more-years continuous experience in a sales environment, (call center inbound or outbound will be beneficial)
Bilingual (English plus another)

Responsibilities:

Convert leads/Applications into sales (debriefed units) in terms of the minimum quantity and quality targets that are in place including but not limited to: Minimum monthly Rand amount written, Lead to Applications conversion ratio, Application to lead ratio, Overall Conversion ratio of Applications to sales, Contract quality target.

Skills and Competencies:

Sales oriented, Deadline and results oriented, Attention to detail/Quality orientated, Initiative and tenacity. Effective at planning and organising/Work management, Teamwork/Collaboration, Judgement/Problem solving, Adaptability, Integrity, High Tolerance for stress. Enthusiastic and passionate about the job and the company.

Skills:

Interpersonal and communication skills, selling skills, Negotiations, Keyboard skills, Administration skills, Influencing, Practical learning, Excellent Telephone etiquette and communication skills.

Knowledge:

Sales Structure, Principles of client service. The workings of a call Centre, Computer literacy, Product/Systems knowledge and/or potential to acquire such knowledge within a short space of time.


Qualifications:

Matric
Relevant tertiary or Call Centre qualification will be given first preference

Experience:

We believe in our philosophy of “recruit for character and train for skill”, however previous call centre experience in telesales and retail will give candidates a competitive edge but it is not entirely necessary.

Competencies:

High emotional intelligence
Frustration tolerance
Emotional self-control
Ability to read emotions

Key job success skills:

Reliable and responsible /taking accountability.
Problem solving ability.
Organised with ability to follow up on clients
Send relevant documentations timeously to clients.
Self-starter, determined and Goal orientated individual.

Behavioral attributes:

Target driven
Good telephonic etiquette (communication and interpersonal skills)
Creative and innovative
Leadership skills

Additional information:

Candidate will be remunerated on a performance remuneration system
Candidate must be willing to align themselves with the company values of Teljoy:
Be curious; don’t stop there
Love to Win
Anticipate and embrace opportunity
Be bold and gutsy
We give a damn
We really hear you
The culture & success of the company is based on performance; the ideal candidate must therefore be prepared to work in a stressful & deadline orientated environment consistently.

How to apply for this:

APPLY HERE