Customer Care Consultant - ChemSystems

Job Description 

ChemSytems is looking to recruit a Customer Care Consultant to work in Chloorkop.
ChemSystems provides chemical products to a diverse range of industries. Construction and Refractory provide chemicals in the building industry. Consumer Specialities supplies a range of speciality and commodity raw materials into the Personal Care, Homecare, Pharmaceutical and Industrial markets. Industrial and Mining manufactures and supplies PVC heat stabilisers, High Performance Lubricants, Industrial Degreasers and an extensive range of chemicals for industrial applications. Paper and Leather supply chemicals to the pulp, paper and leather industries. Timber and Foundry Board supplies resins and associated products to the foundry industry.

Duties & Responsibilities 

• Frontline and telephonic communication will customers.
• Processing orders on Syspro.
• Stock confirmation with warehouse.
• Processing export orders.
• Arranging transportation.
• Month-end consignment processing.
• Reconcile customer invoices with purchase orders.
• Price verifications with relevant sales reps.
• Liaising with procurement to purchase stock.

Qualifications & Experience 

• Matric.
• Minimum 5 years’ experience in a similar role.
• Syspro knowledge will be an advantage.
• Must be computer literate.

Competencies 

• Communication skills.
• Problem solving ability.
• Team player.
• Deadline driven.

How to apply for this:

APPLY HERE

Closing date: 27-03-2019

Client helpdesk vacancy - Capitec

Purpose of the Role 

To provide excellent service to the Capitec Bank clients, branch network by attending to telephonic/ written enquiries and complaints within the agreed service levels. This will be achieved by ensuring that a focused, high performance / high commitment environment is developed and sustained across the department in accordance to set business standards.

Qualifications 

National Senior Certificate (Grade 12) or National Certificate (Vocational)

Experience 

At least 2 years’ experience as an Inbound Call Centre Agent or Helpdesk Agent (Essential)
Technical and Administration support within a Contact Centre Environment would be ideal

Knowledge and skills 

IT Qualification (at least an A+) will be an advantage
Excellent telephonic communication skills (clarity, pace, pitch and tone of voice will be used for short listing purposes)

Additional Requirements 

Willingness to work shifts
Working hours: Shift work (Saturdays and Sundays compulsory)
Clear Criminal and Credit Record
Logical / systematic approach to enquiries
Own reliable transport

How to apply for this:

APPLY HERE

Closing date: 12-03-2019

Ward admin/stock controller - Netcare

ROLE SUMMARY 

The incumbent will be responsible for the co-ordination of all secretarial work in the Ward. The Ward Secretary/ Ward Administrator/ Business Administrator (Wards) is also responsible for receiving all new patients, visitors, and doctors in the unit and to make them feel welcome. The incumbent will further be required to assist the ward staff and the Unit Manager. 

KEY WORK OUTPUT AND ACCOUNTABILITIES 

 Answers the telephone in a friendly and professional manner. 

 Takes messages for staff, patients and doctors. 

 Welcome the patient coming into department. 

 Take the patient to his/her room in the case of a walk-in patient. 

 Ensure suitable arrangements are made with the ward that patient is being transferred. 

 Complete the transfer form. 

 Inform the relevant nursing staff about transfer arrangement. 

 Ensure the doctor and the patients families are informed of the transfer. 

 Assist with staff shift planning in the ward if required. 

 Ensure that the nursing staff is informed of new memorandums distributed by the business. 

 Take minutes of staff meetings. 

 Complete emergency plan for staff in the ward. 

 Ensure all billing is up to date on SAP. 

 Capture required data onto SAP. 

 Ensure stock levels are at the required levels (stationery and ward stock). 

 Complete job cards. 

 Ensure that the nurse’s station & ward reception area is neat and tidy at all times. Printed copies of this document are uncontrolled and must be destroyed after use 

 Ensure that patient’s statistics are captured and a “clinical audit” form is complete. 

 Assist the Unit Manager / CNS to manage acuities and skill mix in such a way as to ensure cost effective quality care. 

SKILLS PROFILE EDUCATION 

 Grade 12 or equivalent NQF Level 4 Qualification. 

 Secretarial Qualification would be advantageous. 

WORK EXPERIENCE 

 2-3 years experience in a secretarial position in a hospital environment would be advantageous. 

KNOWLEDGE 

 Computer Literate. 

 Knowledge of SAP is highly advantageous. 

NON MANAGERIAL/ SPECIALIST SKILLS 

Coaching Others* The capacity to recognise development areas in others and support them to facilitate personal development through coaching. Leading and Managing Change* The capacity to implement and support change initiatives and to provide leadership in times of uncertainty. Performance Development* The ability to evaluate and develop different levels of capacity within a team to achieve set objectives. Taking Action Capable of recognising the need for action, considering possible risks and taking responsibility for results. Printed copies of this document are uncontrolled and must be destroyed after use Decision Making Capable of making decisions timeously and taking responsibility for the consequences. Managing Self Capacity to plan, organise and control own work environment by setting appropriate priorities and achieving set objectives within a given time frame. Customer Focus and Service Delivery The capacity to identify and respond to the needs of *internal and external customers. *Internal and external customers include patients, doctors, colleagues, suppliers, visitors, vendors and any other person that requires a relationship Adapting and Responding to Change Capable of supporting and advocating change initiatives and managing own reaction to change. Continuous Improvement The capacity to improve systems and processes to facilitate continuous improvement. Personal Work Ethic Capacity to instil an ethic of quality and consistency in self and others. Building Relationships Capacity to establish constructive and effective relationships. Communication The capacity to clearly present information, either written or verbal. Teamwork Capacity to cooperate with others to work towards a common goal. Technical Knowledge The capacity to perform a technical function to required standards. 

VALUES AND BEHAVIOURS 

Netcare Values At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are passionate about quality care and professional excellence. 

 Care - The basis of our business. The professional, ethical patient care and services we offer at every level of the organisation. 

 Truth - The crucial element in building relationships that work. Open communication with honesty and integrity is essential. Printed copies of this document are uncontrolled and must be destroyed after use 

 Dignity - An acknowledgement of the uniqueness of individuals. A commitment to care with the qualities of respect and understanding. 

 Passion - The creative, passionate and innovative drive to do things better than before. To develop and implement successful healthcare solutions for all. 

 Participation - The willingness and desire to work in productive and creative partnerships with others and the commitment to communicate. The Netcare Way Netcare is committed to providing quality care. Our basic service standard holds us accountable for the below seven behaviours which you will be accountable to uphold: 

 I always greet everyone to show my respect. 

 I always wear my name badge to show my identity. 

 I am always well groomed to show my dignity. 

 I always practise proper hand hygiene to show my care. 

 I always seek consent to show my compassion. 

 I always say thank you to show my appreciation. 

 I always embrace diversity to show I am not a racist. 

How to apply for this:

APPLICATION PROCESS NETCARE IS AN EQUAL OPPORTUNITY EMPLOYER The Company's approved Employment Equity plan and targets will be considered as part of the recruitment process aligned to the Group’s Employment Equity strategy. Netcare actively supports the recruitment of people with disabilities. Interested candidates who meet the above criteria are requested to e-mail a detailed CV to kirusha.naicker@netcare.co.za or alternatively fax: 27 (0) 86 665 5484

Source: NETCARE

Closing date: 26-03-2019

Emergency Operations Centre(callcentre) x 2 - Netcare 911

ROLE SUMMARY 

Maintaining a high level of work standard and ethics in the Emergency Call Centre of Netcare 911 and ensuring effective customer relations and customer service. 

KEY WORK OUTPUT AND ACCOUNTABILITIES 

 Effective day to day operations and call handling according to set measures 

 Applying correct calculations of cost estimations 

 Ensuring that the data capturing is accurate and updated for adequate emergency support and timeous response 

 Satisfy customers according to set standards 

 Forward non medical calls to case managers for authorisation 

 Coordinate all emergency vehicle dispatch in adherence to dispatch protocols and procedures  Recognition of major incidents and handle the relevant escalation thereof 

 Ensure that all IT systems are functioning and report any discrepancies 

 Ensure dispatch time within reasonable time as not to compromise the patient safety 

 Identify irregularities in terms of all aspect of operations 

 Liaison with relevant role players both within and outside the organisation to ensure good customer relations & service quality Printed copies of this document are uncontrolled and must be destroyed after use 

 Predict crisis intervention and deal with problems and intervene pro-actively to prevent complaints  Self management and development 

 Maintenance of high service levels within the Emergency Call Centre 

 Ensure adherence to Netcare 911 policies and procedures 

 Assist with all other functions not mentioned above pertaining to the Emergency Call Centre 

SKILLS PROFILE EDUCATION 

 Current registration with the HPCSA as a BAA (Basic Life Suppport Practitioner) 

 Matric or equivalent qualification WORK EXPERIENCE 

 Minimum of at least 1 year experience in an Emergency Call Centre is advantageous 

KNOWLEDGE 

 Call taking , resource coordination and operations experience is advantageous 

 Ability to exhibit above average computer skills 

 Above average geographical knowledge of Southern Africa 

 Ability to work with international clients 

 Be able to work under pressure 

 Ability to work shifts 

NON MANAGERIAL/ SPECIALIST SKILLS 

Coaching Others

* The capacity to recognise development areas in others and support them to facilitate personal development through coaching. Leading and Managing Change

* The capacity to implement and support change initiatives and to provide leadership in times of uncertainty. 

Performance Development

* The ability to evaluate and develop different levels of capacity within a team to achieve set objectives. Taking Action Capable of recognising the need for action, considering possible risks and taking responsibility for results. Printed copies of this document are uncontrolled and must be destroyed after use Decision Making Capable of making decisions timeously and taking responsibility for the consequences. Managing Self Capacity to plan, organise and control own work environment by setting appropriate priorities and achieving set objectives within a given time frame. Customer Focus and Service Delivery The capacity to identify and respond to the needs of 

*internal and external customers. 

*Internal and external customers include patients, doctors, colleagues, suppliers, visitors, vendors and any other person that requires a relationship Adapting and Responding to Change Capable of supporting and advocating change initiatives and managing own reaction to change. Continuous Improvement The capacity to improve systems and processes to facilitate continuous improvement. Personal Work Ethic Capacity to instil an ethic of quality and consistency in self and others. Building Relationships Capacity to establish constructive and effective relationships. Communication The capacity to clearly present information, either written or verbal. Teamwork Capacity to cooperate with others to work towards a common goal. Technical Knowledge The capacity to perform a technical function to required standards. 

VALUES AND BEHAVIOURS 

Netcare Values At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are passionate about quality care and professional excellence. 

 Care - The basis of our business. The professional, ethical patient care and services we offer at every level of the organisation. 

 Truth - The crucial element in building relationships that work. Open communication with honesty and integrity is essential. 

 Dignity - An acknowledgement of the uniqueness of individuals. A commitment to care with the qualities of respect and understanding. 

 Passion - The creative, passionate and innovative drive to do things better than before. To develop and implement successful healthcare solutions for all. 

 Participation - The willingness and desire to work in productive and creative partnerships with others and the commitment to communicate. Printed copies of this document are uncontrolled and must be destroyed after use The Netcare Way Netcare is committed to providing quality care. Our basic service standard holds us accountable for the below seven behaviours which you will be accountable to uphold: 

 I always greet everyone to show my respect. 

 I always wear my name badge to show my identity. 

 I am always well groomed to show my dignity. 

 I always practise proper hand hygiene to show my care. 

 I always seek consent to show my compassion. 

 I always say thank you to show my appreciation.  I always embrace diversity to show I am not a racist. 

How to apply for this:

APPLICATION PROCESS NETCARE IS AN EQUAL OPPORTUNITY EMPLOYER The Company's approved Employment Equity plan and targets will be considered as part of the recruitment process aligned to the Group’s Employment Equity strategy. Netcare actively supports the recruitment of people with disabilities. Interested candidates who meet the above criteria are requested to e-mail a detailed CV to thulani.moyo@netcare.co.za

Source: NETCARE

Closing date: 25-03-2019

Data Capturer - Dischem

Introduction...

Dis-Chem Pharmacies require a Data Capturer for their Culemborg store situated in Cape Town CBD. You will be accountable for accurately processing suppliers’ orders, returns and MIRA of credit bearing documentation. The processing of script scanning will also fall under your portfolio

Minimum Requirements...

Essential:
Grade 12 / Matric
A minimum of 6 months’ data capturing experience
Administration knowledge
Computer literate – MS Office
Sound numerical skills
Strong command of the English language
Willing and able to work retail hours

Advantageous:

Business Administration qualification
Previous experience in the Receiving area of a retail store or warehouse
Invoicing experience

Job Specification...

Capture (MIRA) credit, newspaper and magazine invoices – MIRA invoices that are requested by Head Office
Verify and check outside supplier invoices for accuracy
Check goods received of all warehouse invoices
Accurately create and capture purchase orders for the store
Ensure the SL02 returns to vendor inventory list, and ME2L open return orders balance with each other, and the physical goods to be returned on hand
Process all goods’ issues in store, in accordance to Dis-Chem’s goods’ issues SOPs
Accurately capture supplier and/or distribution orders
Ensure adjustments are made: 701, 702, 551, negative counts and cycle counts
Prepare all goods to be returned to suppliers in accordance with Dis-Chem’s SOPs
Follow up with supplier representatives on speedier supplier returns, so as to minimise their balance
Ensure effective price management through removal of prices that increased before trade, and initiate the printing of labels
Follow an effective and accurate script scanning procedure
Ensure all scripts are collected from the Dispensary Manager
Scripts must be scanned daily into the Dis-Chem operating system
Daily scripts to be bundled and handed back Dispensary Manager for safe keeping

Competencies:

Essential:
Administration knowledge
Computer literate – MS Office
Strong command of English (written and oral)
Accuracy
Solid numerical skills
Attention to detail
Team player
Trustworthy and honest
Time management

Advantageous:
General receiving area experience and knowledge, and invoicing
SAP experience
Second additional language

Special conditions of employment:

Willing and able to work retail hours
Reliable transport and/or reside in close proximity to the store
South African citizen; or valid work permit
Clear credit and criminal records

Remuneration and benefits:

Market related salary
Medical aid
Provident fund
Staff account

How to apply for this:

APPLY HERE

Closing date: 05-04-2019

Receptionist Position - Netcare

ROLE SUMMARY 

The Customer Care Consultant is responsible for answering phones, patient scheduling and registration, patient files and the casualty patient waiting area. 

KEY WORK OUTPUT AND ACCOUNTABILITIES 

 Telephone Etiquette 

 Attend to patients / customers / visitors both telephonically and in person in a professional manner  Screening telephone calls or transferring them to other members of staff 

 Handling of basic enquiries and taking messages for staff 

 Patient Admissions 

 Assist patients to accurately complete appropriate forms and documents for the required information 

 Capture and record patient medical and personal information on the system in timeously, focusing on patient and visitors’ needs 

 Handling of emergencies 

 Refer patients to nursing station immediately 

 Assist in transporting the patient to the nursing station if necessary 

 Ensure that the patient is handed over to a nurse or practitioner 

 Follow up on patient details once patient has been stabilised as per the Standard Operating Procedures 

 General tasks 

 Responsible for the preparation of the reception area for each working day and have all front desk activities fully operational at the start of business hours 

 Meeting and greeting visitors and directing them to the X-Ray/casualty area once their forms are complete Printed copies of this document are uncontrolled and must be destroyed after use SKILLS 

PROFILE EDUCATION 

• Grade 12 or equivalent NQF 4 certificate 

WORK EXPERIENCE 

 Previous reception experience in a clinic/hospital environment 

 SAP experience 

 ME + experience 

KNOWLEDGE 

 Computer Literate 

 Knowledge of medical aids 

NON MANAGERIAL/ SPECIALIST SKILLS 

Coaching Others

* The capacity to recognise development areas in others and support them to facilitate personal development through coaching. Leading and Managing Change

* The capacity to implement and support change initiatives and to provide leadership in times of uncertainty. Performance Development

* The ability to evaluate and develop different levels of capacity within a team to achieve set objectives. 

Taking Action Capable of recognising the need for action, considering possible risks and taking responsibility for results. 

Decision Making Capable of making decisions timeously and taking responsibility for the consequences. 

Managing Self Capacity to plan, organise and control own work environment by setting appropriate priorities and achieving set objectives within a given time frame. 

Customer Focus and Service Delivery 

The capacity to identify and respond to the needs of 

*internal and external customers. 

*Internal and external customers include patients, doctors, colleagues, suppliers, visitors, vendors and any other person that requires a relationship Adapting and Responding to Capable of supporting and advocating change initiatives and managing own Printed copies of this document are uncontrolled and must be destroyed after use Change reaction to change. Continuous Improvement The capacity to improve systems and processes to facilitate continuous improvement. Personal Work Ethic Capacity to instil an ethic of quality and consistency in self and others. Building Relationships Capacity to establish constructive and effective relationships. Communication The capacity to clearly present information, either written or verbal. Teamwork Capacity to cooperate with others to work towards a common goal. Technical Knowledge The capacity to perform a technical function to required standards. 

LEADERSHIP SKILLS 

Visioning The ability to provide direction in terms of action towards certain future outcomes. Empowering Creating conditions of willingness and participation amongst teams by providing sufficient, encouragement, information, resources and authority to make the necessary decisions to accomplish tasks. Energising Having the capacity to motivate and mobilise, impart strength, vitality and enthusiasm to teams to actualise the organisation’s vision of the future. Designing and aligning Ensuring the optimal alignment of employee behaviour with the organisation’s vision and values. Rewarding and feedback Fostering a performance culture by creating a framework of appropriate incentives and rewards to direct and motivate the achievement of desired performance behaviours and goals. Team building Creating team players and team effectiveness by using appropriate methods and a flexible interpersonal style to instil a cooperative atmosphere conductive to building a cohesive team. Outside orientation Awareness of outside constituencies, emphasizing particularly the need to respond to the requirements of customers, suppliers, partners, shareholders and other interest groups, such as local communities affected by the organisation. Global mind-set Possessing a global frame of reference that enables one to scan the external world environment for different perspectives and to adopt successful practices. The capacity to inculcate a global mentality in others by instilling shared values and cross cultural sensitivity. Printed copies of this document are uncontrolled and must be destroyed after use Tenacity The capacity and courage to persevere with one’s purpose in a persistent and determined manner despite opposition or setbacks, until the desired objective is obtained or it becomes clear that the objective is no longer attainable. Inspiring others, through active example, to have the courage of their convictions. Emotional intelligence The capacity to foster trust and create an emotionally intelligent workforce whose members know themselves and know how to deal respectfully and understandingly with others. The ability to regulate and manage one’s emotions in a healthy and productive manner. Life balance Articulating and modelling the importance of the need for life balance for the long term welfare of oneself and one’s employees. Resilience to stress Appropriately balancing these various pressures to maintain stable performance. 

VALUES AND BEHAVIOURS 

Netcare Values At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are passionate about quality care and professional excellence. 

 Care - The basis of our business. The professional, ethical patient care and services we offer at every level of the organisation. 

 Truth - The crucial element in building relationships that work. Open communication with honesty and integrity is essential. 

 Dignity - An acknowledgement of the uniqueness of individuals. A commitment to care with the qualities of respect and understanding. 

 Passion - The creative, passionate and innovative drive to do things better than before. To develop and implement successful healthcare solutions for all. 

 Participation - The willingness and desire to work in productive and creative partnerships with others and the commitment to communicate. The Netcare Way Netcare is committed to providing quality care. Our basic service standard holds us accountable for the below seven behaviours which you will be accountable to uphold:  I always greet everyone to show my respect.
 I always wear my name badge to show my identity.
 I am always well groomed to show my dignity.
 I always practise proper hand hygiene to show my care. Printed copies of this document are uncontrolled and must be destroyed after use
 I always seek consent to show my compassion.
 I always say thank you to show my appreciation.
 I always embrace diversity to show I am not a racist. 

APPLICATION PROCESS NETCARE IS AN EQUAL OPPORTUNITY EMPLOYER 

The Company's approved Employment Equity plan and targets will be considered as part of the recruitment process aligned to the Group’s Employment Equity strategy. Netcare actively supports the recruitment of people with disabilities. Interested candidates who meet the above criteria are requested to e-mail a detailed CV to: Cathy.Brand@medicross.co.za

Source: NETCARE

Closing date: 29-03-2019

Quality Admin Clerk - Parmalat

Job Description 

Join Parmalat at our offices in Port Elizabeth as a Quality Admin Clerk in the Quality Department. Successful candidates
need to have a QMS background and must also be computer literate. They must also have strong interpersonal and communication skills.

Required Skills 

QMS background and or relevant training and experience in a Quality/food environment.
*Good communication skills.
*Neat & tidy, good personal hygiene.
*Computer literate.
*Sense of urgency. Ability to work under pressure.

Duties & Responsibilities 

Assist with document control & running of the quality system.
Assist with internal and external audits.
Releasing/approval & restriction of products.
Data capturing of results & info for the various reports Draw up various reports QMS & customer feedback.
Initiating & follow up of CPA's concessions.
Follow up of
product & volumes involved nonconforming product.
Control & record incoming WI, CPA's, audits, concessions discussion from the
plant.
Ordering, assist with investigation of customers and customers complaints.

How to apply for this:

APPLY HERE

Closing date: 25-03-2019

Maintenance Assistant vacancy - Sasol

ABOUT THE ROLE / PURPOSE OF THE JOB

The position entail assisting artisans to conduct maintenance of rotating equipment plant within SO as well as managing lubrication of rotating Equipment within the factory, the candidate will be mainly expected to assist Artisans to overhaul equipment such as Pumps, gearboxes, fan etc. daily lubrication inspection and report defect to the foreman, it requires good relation with people and team player, the candidate will be focused on providing maintenance service to Midlands plants and perform standby duties as per schedule.

FUNCTIONAL OUTPUTS

Assist Artisans on all types of rotating equipment such as pumps, fans, gearboxes, agitators etc.
Housekeeping
Topping up oil and greasing of rotating equipment
Cleaning off parts and integral equipment.
Conduct daily equipment inspections and report defects

JOB REQUIREMENTS

Qualifications:

Grade 12 with maths and science or N3 (MUST)
Valid Code 8 or Code B driver’s license

Experience:

2-3 Years’ experience in a maintenance environment.
Familiar with rotating equipment, e.g. pumps, bearings etc.
Basic hand tools knowledge and use thereof
Basic knowledge and use of Power tools
Basic knowledge on oils and grease
Basic knowledge on gaskets and gasket cutting

KEY COMPETENCIES REQUIRED

Good physical health
Good interpersonal relations
Customer Focus
Sasol Values
Good communication skills
Ability to work independently and take lead on jobs
Enquiring mind

Leadership

To support Sasol values and goals
Share knowledge with colleagues.
Manage personal development plan
Live safety

Functional / Technical

Conduct fault finding on equipment and problem solving
Assist with RCA
Propose and support improvement plans/initiatives
Suggest and implement innovative ideas to make work faster, simpler, better, cost saving
Assist with engineering out problematic areas on equipment (eliminating root causes of failures)

Behavioural

Comply to safety standards / procedures
Identify all unsafe conditions and bring under the attention of foreman
Perform basic job execution planning w.r.t. tools, consumables, spares, 3rd party requirements and safety

How to apply for this:

APPLY HERE

Closing date: 02-04-2019

Admin Clerk / Receptionist -Lancet Laboratories

Job Summary:

Administers the receiving, capturing and distribution of all samples to ensure correct information is obtained and recorded and to facilitate the speedy processing of samples in terms of service objectives.

Minimum Criteria Required:

Bsc Degree Advantageous
Grade 12

Experience:

0-1 Yrs Relevant Working Experience

Relevant Job Knowledge:

Computer literate
Laboratory information systems
Organisational policy procedures

Key Performance Areas:

• Administers sorting and distribution of samples according to set standard operating procedures to ensure the correct and prioritised channelling of specimens to various laboratories/ sites.
• Processes sample registration (“logging”) and queries according to set standard operating procedures.
• Ensures dispatching of specimens for processing in accordance with prescribed standard operating procedures and monitors progress and filing of reports, including handling queries and report delivery, in line with prescribed turnaround time.

• Performs hospital rounds to distribute reports and collect submitted samples for processing in accordance with relevant standard operating procedures.
• Handles and refers administrative queries and customer complaints to ensure timely resolution of queries and responses to complaints.
• Responsible to track progress of sample delivery by couriers to ensure that specimens are received by the designated laboratory, processed and results returned timeously and in compliance with set standard operating procedures.
• Investigates bottleneck in pre-analytical laboratory processes and ensure timely resolution of challenges.
• Ensures basic housekeeping in own working area, including suitable cleaning and preparation of equipment according to set standard operating procedures.
• Monitors stock levels and orders additional stock to ensure the availability of required materials at all times and ensure delivery of stock to the doctor’s rooms.
• Represents the organisation by applying the principles of customer care in the medical pathology field and interacts professionally and ethically with medical professionals and staff.
• Management of the reception area and give out relevant information and direct clients to relevant departments while offering excellent customer service
• Receives cash from patients and ensures banking of monies in accordance with relevant standard operating procedures.
• Reports incidents, logs customer complaints and problem solution, reads documents and actions tasks on the laboratory information management system in compliance with relevant organisational policy.
• Responsible for adhering to Lancet uniform protocols as set standard operating procedures.

Competencies:

Ability to cope with nervous / distressed patients
Ability to work in a pressured environment
Ability to work as part of a team
Adherence to company dress code
Administrative skills
Attention To Detail
Communication
Confidentiality / Sensitivity
Customer orientation
Empathy
Flexibility
Interpersonal skills
Patience
Telephone etiquette
Business numeracy

Remuneration:

Compensation is commensurate with qualification and experience level.

How to apply for this:

APPLY HERE

Closing date: 25-03-2019

Kitchen staff vacancies X2 - Government Hospital

REFS/003772
Package R 96 549.00

Requirements

A minimum of Grade 10 certificate or equivalent qualification.
Knowledge of operating food preparation equipment and machinery, such as fryers, stoves, mixers, freezers, or choppers.
A minimum of 0-3 years appropriate and/ or recognizable experience.
Candidates with Food Service related certificates will have an added advantage.
Must be familiar with Batho Pele Principles as well as Six Key Ministerial priorities in terms of National Core Standards.
Must be prepared to work shifts i.e. weekends and Public Holidays.
Must be prepared to rotate to different areas within the food service unit.
Be willing to perform all general work related to food service as delegated by the manager and/or any other person delegated.

Duties

Preparing meals and plating food as requested by the chef or other supervising employee.
Prepare simple meals such as salads or desserts.
Help cooks with food preparation duties for the day by cutting, peeling, or slicing as needed.
Assist with cleaning the site and dining, area by picking up trash, clearing and washing plates and dishes, and wiping down tables as needed.
Adhere to food safety standards at all times, making sure that all food is free or contaminants and pathogens that might make patients sick.
Clean pots, pans, and any other dishes in the food service unit as needed.
Adhering to safety and sanitation standards at all times.

Notes

It is in the department’s intention to promote equity through the filling of all numeric targets as contained in the Employment Equity Plan. To facilitate this process successfully, an indication of race, gender and disability status is required. APPLICATIONS:

How to apply for this:

Applications must be delivered to-: Tara the H. Moross Centre, 50 Saxon Road Hurlingham 2196 or can be posted to-: Tara H. Moross Centre Private Bag x7 Randburg 2125 or apply online

HERE

Source: www.gautengonline.gov.za

Enquiries Mrs. A Makumule Tel: (011) 535 3052
Number of Posts 2
Closing Date 2019/04/02

Sales Advisor (27-40hr) - The Body Shop

Overview

The main purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling.

Purpose and Objectives

To drive sales of the store through cross and up selling.
To reduce loss and shrinkage in store by adhering to Store Operating Procedure.
To create an appealing shopping environment for customers.
To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store.
To increase profitability and brand loyalty with customers.
To ensure continuity of excellent customer service.

Requirements

Essential Competencies:
Communication skills.
Customer service skills.
Listening and interpersonal skills.
Problem solving ability.

Qualifications and Experience:

Matric/Grade 12 (essential).
Experience in cosmetics.
Retail in sales or service environment (desirable).

Skills, Abilities and Job Related Knowledge:

Good understanding of retail principles.
Be able to interact with customers effectively.
Ability to apply selling skills.
Computer literate.
Good understanding of stock management principles.

How to apply for this:

APPLY HERE

Closing date: 21-03-2019

Store Admin Clerk - Musica

Overview

To provide a service to the store by administering stock movements, investigating and administering stock adjustments to ensure that physical stock within the store balances with stock on the system thus ensuring accurate stockholding to meet customer and scorecard requirements.

Purpose and Objectives

Capture all supplier invoices and DC deliveries received against the purchase orders to ensure stock is sales-ready within 24 hours.
Accurate capturing of all Direct Store and DC deliveries.
Liaise with relevant stakeholders regarding any queries and discrepancies to ensure capturing is accurate and stock balances for the store are correct.
Timeous completion and submission of paperwork to ensure accounts departments recon is up to date and suppliers are paid on time.
Investigation and timeous resolution of any supplier, merchandise or account queries for deliveries and invoices.
Investigating and timeously resolving stock-related queries, including Goods-In-Transit.
Actively participate in the preparation and administration of stocktaking and stock count processes.

Requirements

Job Knowledge:
Essential: Stock movements
Essential: Basic retail / warehousing
Essential: Filing systems
Desirable: Some knowledge of retail systems

Job Related Skills:

Essential: Computer skills (MS Office)
Essential: Communication skills
Essential: Attention to detail
Essential: Numeracy and literacy skills
Essential: Neat handwriting
Essential: Able to work independently and as a team player
Essential: Planning and organising skills
Essential: Problem-solving (identifying discrepancies and escalating issues)

Job Experience:

Essential: General stock investigating experience with at least 6 months working with medium to high stock volumes
Essential: Experience in an administrative / data capturing role
Desirable: Exposure to a retail / distribution / warehousing environment

Education:

Essential: Matric
Desirable: Matric maths (pure or maths literacy)

How to apply for this:

APPLY HERE

Closing date: 19-03-2019

FASHION CONSULTANTS x3 108HR - Foschini

Position Description:

FOSCHINI offers a DYNAMIC and FUN working environment, with outstanding CAREER OPPORTUNITIES...
If you have a Friendly, Real, Expressive & Passionate personality then we may have the career you’ve been waiting for!

FASHION CONSULTANTS x3 108HR

An exciting opportunity has arisen in our Foschini Canal Walk store for Fashion Consultants. This store is in need of achievement-orientated people with excellent customer service and people management skills

The people we are looking for should:

•Have a passion for fashion and a keen interest in retail
•Pay attention to detail
•Have excellent interpersonal and communication skills
•Enjoy dealing with people and have a strong customer service orientation
•Be committed team players
•Have a fashion retail background
•Honesty when dealing with cash variances
•Be able to advise customers on wardrobe building
•An awareness of stock and asset management / control.

How to apply for this:

APPLY HERE

Administrator - Discovery

Key Purpose:

The successful applicant will support day to day administration in the HR and Compliance for the Discovery Connect Distribution Services Call Centre and will be an integral part of the Compliance and Recruitment team.

Key Outputs Recruitment:

The successful candidate will be expected to perform on, but not be limited to the following key outputs:
To take ownership and manage all aspects of the compliance administration and the recruitment process for the call center, within the strictly defined SLA and processes
Publishing job advertisements on the recruitment portal (Successfactor)
Assist with the sourcing of applicants and the screening of CV’s timeously
Work with candidates, team leaders and managers to achieve recruitment target for each product within the division
General Administration and reporting of HR and non-HR matters
Operations which includes ordering of pc’s, telephones, updating spreadsheet/staff lists/leave queries/resignation processes
Liaise with payroll/central recruitment and other business units to ensure deadlines are met service delivery.
Filing and maintenance of staff files
Filing of Training /Recruitment Invoices
Payroll administration and send to Marketing finance monthly.
Effectively and productively assist in managing its responsibility to comply with all the regulatory requirements and minimize the compliance risk in the department.
Simplify and manage incidents and/or exposures identified.
Manage interactions with regulators and regulatory requirements, the department and group compliance
Compliance reporting
Accurately maintaining FAIS, Competency, CPD , supervision , training fit and proper registers

Competencies:

Strong focus on service excellence
Strong relationship collaboration
Takes initiative
Process and task driven
Attention to detail
Team Player
Behavior in alignment to the Discovery Core values
Uses discretion when dealing with confidential correspondence/information at all times
Manages time effectively
Works in a systematic, methodical and orderly way, within strict SLAs
Works productively in a pressurized environment

Qualifications & Experience:

ESSENTIAL: Matric• Excellent knowledge of computer packages: Windows; MS outlook; MS word; MS Excel; MS PowerPoint; MS office; MS project •Experience in a corporate environment • Administration experience , HR, legal or compliance specific Qualification or relevant tertiary qualification.

How to apply for this:

APPLY HERE

Switchboard / Receptionist - AECI

Job Description 

AECI is looking to recruit a Switchboard / Receptionist to work in Woodmead.
AECI is an explosives and specialty chemicals company domiciled in South Africa. Group businesses service the mining and manufacturing sectors both locally and internationally. The focus for growth is on Africa, Australia, South America and South East Asia. AECI’s businesses are characterised by application know-how and service delivery. They often operate in niche markets and are supported by leading technology which is developed in-house or is sourced from international partners.

Duties & Responsibilities 

• Answering incoming calls on Cisco Console and transferring to relevant person.
• Taking down of correct messages and ensuring message is delivered to relevant person.
• Attend to guests/client arrival.
• Inform Host of guest/client arrival.
• Assist with reservations on line booking via Sharepoint.
• Obtain catering quotes when requested by Meeting Hosts.
• Assist with meeting room set-up if and when required.
• Be able to liaise with people on all levels.
• Collate monthly visitor stats for inclusion in report to SHE Department.
• Maintain reception/waiting area and working station in a professional and clean manner at all times.
• Be vigilant and security conscious at all times.
• Report any reception or other issues to Office Manager.
• Ensure correct details are reflected on the Console regarding employees.
• Update monthly motor vehicle registration list of employees.
• Ensure all equipment in Reception is functional (i.e. TV, Access control on doors, switchboard, electrical supply, writing pens, etc.).
• Report any non-functional equipment to relevant parties.
• Ensure guests/clients complete the visitors register upon entering offices and such slip is returned to Reception upon departure.
• Collate visitors slip with slip in visitors register to ensure all slips for the day were returned.
• Ensure visitors slip received from the Office Park is stamped before visitor leaves the office.
• Assist with general queries where applicable.
• Ensure Meeting request form is printed daily and handed over to Meeting coordinator.

Qualifications & Experience 

• Matric.
• Minimum of 3 – 5 years’ experience as a Switchboard Operator and in a Corporate Reception environment.
• Computer literate in MS Office.
• Neat, professional and a pleasant disposition – fit into a corporate environment.

Competencies 

• Communication skills.
• Team Player.
• Customer service.
• Accuracy.
• Energy.

How to apply for this:

APPLY HERE

Closing date: 01-04-2019

Operations Admin Clerk - Fidelity group

Introduction...

To ensure that Armed Response Officers are rostered and paid according to their shifts worked.

Minimum Requirements...

Matric or equivalent
Minimum 2 years admin experience in a similar role

Job Specification...

Data Capturing / Rostering
Receive paperwork for new employees from HR
Capture and roster new employee according to site requirement
Capture all changes of employees onto the Easy Roster system (change of grade, change of sitechange of personal information)
Load all new sites and terminate cancelled sites on the Easy Roster system
Capture all hours worked by security officer (including sick leave, absenteeism and annual leave) onto the Easy Roster system
Capture all warnings and disciplinary hearings for Armed Response officers onto the Easy Roster system
Terminate security officers on the Easy Roster system.
Complete monthly pay-run on Easy Roster system
Generate all monthly reports and HR statistics from the Easy Roster system

2. Administration

Print and distribute posting sheets for Armed Response officers
Send telegrams to Armed Response officers on AWOL and as and when required

How to apply here:

APPLY HERE

Closing date: 19-03-2019

Dispatch Assistant - Fidelity Security Group

Introduction...

The above position is vacant at CashMaster in Waltloo, reporting to the Dispatch Supervisor CashMaster.
Organise storage and distribution of goods. In this role you will ensure that the right products are delivered to the right location on time. You will also be involved in stock control, warehousing and monitoring the flow of goods.

Minimum Requirements...

Matric / Grade 12 / National Senior Certificate
Strong oral and written communication skills
Ability to work under pressure and meet targets and deadlines
Technical understanding

Job Specification...

Moving devices from production to dispatch
Functionality testing
Clean and wrap devices / products
Capture serial number from parts on devices
Final check before dispatching devices
Test & preparing upgrade stock
Collect stock from stores for orders
Prep and dispatch stock form orders
Assist in stock counts
Assist in with other dispatch duties

Core Competencies

Demonstrates integrity by modelling CashMaster’ s values and ethical standards
Strong analytical skills
Focuses on impact and result for the client and responds positively to feedback
Leads teams effectively and shows conflict resolution skills
Consistently approaches work with energy and a positive, constructive attitude
Builds strong relationships with clients and external actors
Remains calm, in control and good humoured even under pressure
Demonstrates openness to change and ability to manage complexities
Ability to advocate and provide policy advice
Ability to promote integrity and business ethics; demonstrate mature judgment, trust and open communication; ability to ensure effective team work, collaborative behaviour and team spirit
Ability to develop collaborative and harmonious relationship with external partners and clients at the senior level
Excellent communication and negotiation skills to persuade and influence others
Ability to multi-task and prioritize work schedules


Skills

Analytical
Communication
Critical thinking
Diplomacy
Service orienta

How to apply for this:

APPLY HERE

Closing date: 29-03-2019

Teller vacancies(various locations) - Capitec

Purpose of the Role 

Capitec Bank is on the lookout for a dynamic, self-motivated team member sharing our passion for excellent client service. As a Service Consultant (Teller), you are required to deliver a quality front-line banking service to our clients within the branch by:
• consulting with clients
• gathering and capturing of information
• deposit-taking transactions
• new client take on procedures
• assisting clients with general banking related queries

Qualifications 

National Senior Certificate (Grade 12) (Essential)
3 year qualification; business or related (Preferred)

Experience Preference will be given to candidates with:

• Face to face client service experience within a retail / client service industry
• Experience in the identification of sales leads and cross-selling opportunities
• Supervisory / first line management experience (includes acting management experience) is an added advantage

Knowledge and skills Knowledge and understanding of:

• Basic calculations
• Retail/consumer service environment


Competencies required:

• Passion for client service
• High energy levels and a sense of urgency
• Impact within a team environment (dynamic, articulate, has presence)
• Emotional maturity
• Conscientious
• Adaptable
• Analysing and diagnosing skills
• Computer literate in MS Office
Additional Requirements • Clear criminal and credit record
• Willing to work extended working hours and weekends
• Access to transport (personal / public)
• Flexible and mobile across regions is an advantage
• Must have fingerprints which are detectable / recognisable on Capitec Bank’s internal electronic banking system

How to apply for this:

APPLY HERE

Closing date: 20-03-2019

CLEANER vacancy - Government Hospital

refs/003768
Package 96 549.00-113 730.00 pa(plus benefits)

Requirements

Grade 10/ABET Certificate. 

Basic Literacy. 

Basic Numeracy. 

Ability to perform routine tasks. 

Ability to operate cleaning equipment and machinery. 

Good command of English language. 

Ability to work under pressure. 

Sound interpersonal relations.

Duties

Cleaning offices, corridors, elevators and boardrooms.
To provide a high standard of hygiene and cleanliness.
Daily cleaning of the College facilities, toilets, classrooms and offices.
Cleaning student residence.
Dusting and waxing office furniture.
Sweeping, scrubbing and waxing of floors.
Vacuuming and shampooing floors.
Cleaning walls, windows and doors.
Emptying and cleaning of dirt bins.
Collecting and removing of waste papers.
Cleaning kitchens and restrooms.
Refiling hand wash liquid soap.
Replace toilet papers, hand towels and refreshers.
Cleaning of foyers and stairways.

Notes

Application must be completed fully on Z83 form, certified copies not older than three (3) months of all required documents must be attached. The successful candidates will be subjected to positive results of the security clearance process (citizenship, criminal records and financial records) and the verification of educational qualifications certificates. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualification Authority (SAQA). The candidature of persons whose appointment/transfer/promotion will promote representivity/equity (race, gender and disability) will receive preference. 

How to apply for this:

Applicants will be subjected to a pre-employment Medical Surveillance. The institution reserves the right not to appoint.
Enquiries Ms J.E. Malobola Tel No: (012) 319 5601 APPLICATIONS : Application documents must be submitted to SG Lourens Nursing College, Cnr Soutpanberg Road & Theodorehove, Pretoria or SG Lourens Nursing College, Private Bag X755, Pretoria, 0001 or apply on-line

HERE

Source: www.gautengonline.gov.za.

Closing Date 2019/03/25

Operator (Theatre) - Government Hospital

refs/003809
Package 115 437

Requirements

Be able to read and write.
Good communication and planning skills.
Experience in CSSD and Theatre.
Must be prepared to work under pressure.

Duties

Be able to maintain infection prevention and control, knowledge of principles of infection control in the working area and differentiate between a clean and dirty area.
Be able to operate autoclaves.
Operating of instrument washer.
Packing of theatre packs and linen according to the principles.
Dispose waste according to internal policy.
Perform any other duties delegated by the supervisor.

How to apply for this:

Must be delivered to the following address: HR Department, Dr Yusuf Dadoo Hospital, cnr memorial and hospital road, Krugersdorp,1740 or Private Bag X2006, Krugersdorp, 1740. Please attach to your application the following: Z83, CV, certified copies of ID and qualification. Failure to do so will lead into disqualification of application.

OR APPLY ONLINE HERE

Enquiries Mrs. TA Montshiwa, Tel No.: 011 951 6117
Closing Date 2019/03/29

Store Assistant vacancy - Servest

Job Context 

Servest Office Services, a division of Servest (Pty) Ltd, has a challenging and urgent Stores Assistant role in our Cape Town Offices. This role will be reporting directly into the Warehouse Manager. The successful incumbent must have solid warehouse experience

Minimum Requirements 

Matric
Warehouse experience

Duties & Responsibilities 

Pick orders, transfers, installations, sample requests, adhoc
Pack away deliveries, cancelled orders / transfers, adhoc
Ensure items are correctly picked, documented, placed in designated area / packed away, labelled, placed in designated area
Escalate B.O, damaged items, expired stock and potential out of stock items
Physical check of stock in warehouse if not on system

How to apply for this:

APPLY HERE

Closing date: 18-03-2019

Claims Administrator - MMI Health

INTRODUCTION

MMI Health, an entity of MMI Holdings Limited (MMI), delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a defined set of Health capabilities.

WHAT YOU'RE GOING TO DO

Administrative Assistant duties and responsibilities include providing administrative support to ensure efficient operation of the claims area.
Allocation of work throughout the claims teams.
Pre checking and allocation of hospital claims.
Bin gate keeping for the claims teams.
Checking and Clearing of KRIS reports.
Pre checking and allocation of EDI 20 claims.
Providing Weekly and monthly reports per scheme.
Completing the daily registers and stats for the claims teams.
Adhoc scheme reports.

WHAT YOU'LL NEED:

Matric
Ability to be flexible and to prioritise.
Detail orientated and resourceful.
Positive can do attitude.
Develop reports for all statistical claims and monitor all trends.
It is recommended that applicants have experience with basic computer programs like Microsoft Word and Microsoft Excel.
They also must possess strong organizational skills, as well as an attention to detail.

WHAT COMPETENCIES YOU'LL REQUIRE

· Attention to detail and accuracy
· Problem solving ability
· Ability to function effectively within a team
· Ability to work under pressure
· Team player

ADDITIONAL INFORMATION

Shortlisted candidates will be subjected to the following statutory checks:
ITC
Criminal
References
Qualification

How to apply for this:

APPLY HERE

Closing date: 23-03-2019

Front Office Administrator - Momentum

INTRODUCTION

Momentum, your financial services provider of choice since 1966, known for its entrepreneurial spirit and innovative culture is committed to wealth creation and preservation, insurance and income protection for all of its clients. We do this through our deep understanding of the retail insurance, savings and investment markets in South Africa.

ROLE PURPOSE

The Front Office Administrator (FOA) will deliver a world-class new business and administrative service which will influence the Independent Financial Advisors (IFA’s to craft sustainable relationships with the Business Consultant.

RESPONSIBILITIES AND WORK OUTPUTS

Ensure compliance with new business SLA process
Continuously enable excellent service delivery
Create and enhance visibility in the targeted IFA practices
Ensure continuous self-development and upskilling to close product knowledge gaps
Making Momentum famous in the IFA practise.
Ensure long-lasting, deep and meaningful relationships with the IFA

COMPETENCIES REQUIRED

Relating and networking (building rapport and relationships)
Quality orientation
Adopting and responding to change
Stress tolerance
Flawless and effective communication (written and oral)
Delivering results and meeting customer expectations
Teamwork/Collaboration
Positively impact and influence IFA practice
Self-Awareness and Insight

EXPERIENCE AND QUALIFICATIONS

Grade 12/ Matric
Relevant Diploma will be advantageous (in office administration or relevant field)
Computer literate (Word/Excel/Powerpoint)
Proven minimum of 2 years’ experience as office administrator in financial service industry
Proficient in Afrikaans and English both written and verbal
Excellent knowledge of MS Office

How to apply for this:

APPLY HERE

Closing date: 18-03-2019